Kim Drury, 60Menlo Park, CA

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Resumes

Kim Drury

Kim Drury

Location:

Menlo Park, CA

Industry:

Computer Software

Kim Drury

Kim Drury

Kim Drury

Kim Drury

Systems Support Specialist

Position:

Computer Support Specialist at Johns Hopkins University Applied Physics Laboratory

Location:

Columbia, Maryland

Industry:

Information Technology and Services

Work:

Johns Hopkins University Applied Physics Laboratory - Laurel, Maryland since Dec 2011
Computer Support Specialist ALTEK Information Technology, Inc.at CareFirst BCBS of Maryland Jun 2011 - Mar 2012
Sr. Service Coordinator CNSI / US Census Bureau May 2008 - Dec 2010
TierII Customer Service Analyst-Queue Monitor Lead TierII Analyst TechTeam Global (NIH) May 2006 - Apr 2008
Sr. Desktop Analyst Fannie Mae Apr 1999 - 2007
Level II Support Lead Talent Tree (Fannie Mae site) Aug 2001 - Feb 2002
PC Inventory Supervisor Fannie Mae site May 2000 - Dec 2000
Sapphire Technology

Education:

Computer Learning Center 1997 - 1999

Skills:

Hardware, Troubleshooting, Customer Service, Reliability, Operating Systems, Active Directory, Remedy, Computer Hardware, XP, Customer Relations, Problem Solving, Microsoft Office, Teamwork, ITIL, Windows, BMC Remedy

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