Location:
6700 Fishers Farm Ln, Charlotte, NC 28277
Industry:
Information Technology And Services
Work:
MICROSOFT CORP
since 2010
Technical Resource Coordinator
Volt
- Charlotte, North Carolina Area Sep 2010 - Sep 2011
Technical Resource Coordinator - Microsoft
Verizon Business
Oct 2009 - Mar 2010
Implementation Manager
Verizon Business
Dec 2006 - Oct 2009
Provisioner
Wachovia
Aug 2004 - Dec 2006
Fraud Operations Analyst II
Bank of America
Jan 2003 - Aug 2004
Senior Operations Analyst
Education:
Central Piedmont Community College 1988 - 1993
State University of Rio de Janeiro 1984 - 1988
yes, Int'l Business
Skills:
Training, Telecommunications, Networking, Analysis, Project Management, Vendor Management, Customer Service, Process Improvement, Risk Management, Program Management, Team Leadership, Itil, Visio, Management, Troubleshooting, Microsoft Office, Business Process Improvement, Integration, Leadership, Sharepoint, Service Delivery, Sales, Technical Support, English, Network Provisioning, Implementation Manager, Pmp, Call Center, Strategic Planning, Strategy
Interests:
Social Services
Economic Empowerment
Politics
Science and Technology
Human Rights
Health
Languages:
English
Spanish
Portuguese
Portugese
Italian