Resumes and CV
Resumes

Charlotte Lapham
Location:
Austin, TX
Industry:
Information Technology And Services
Work:
The University of Texas
Oct 2002 - Jun 2011
Managed Desktop Support Specialist Motorola Semiconductor Products Jan 1991 - Jan 2001
Systems Engineer
Managed Desktop Support Specialist Motorola Semiconductor Products Jan 1991 - Jan 2001
Systems Engineer
Education:
Lamar University
Bachelors, Bachelor of Science The University of Texas at Austin
Bachelors, Bachelor of Business Administration
Bachelors, Bachelor of Science The University of Texas at Austin
Bachelors, Bachelor of Business Administration

Charlotte Lapham - Austin, TX
Work:
The University of Texas at Austin - Austin, TX Oct 2002 to Jun 2011
Managed Desktop Support Specialist Motorola Semiconductor Products, Inc - Austin, TX Jan 1991 to Dec 2001
Systems Engineer Motorola Semiconductor Products, Inc - Austin, TX Jan 1989 to Dec 1991
Distributor Pricing Specialist Motorola Semiconductor Products, inc - Austin, TX Jan 1988 to Dec 1989
Inside Field Sales Representative
Managed Desktop Support Specialist Motorola Semiconductor Products, Inc - Austin, TX Jan 1991 to Dec 2001
Systems Engineer Motorola Semiconductor Products, Inc - Austin, TX Jan 1989 to Dec 1991
Distributor Pricing Specialist Motorola Semiconductor Products, inc - Austin, TX Jan 1988 to Dec 1989
Inside Field Sales Representative
Education:
The University of Texas at Austin - Austin, TX May 1985
BBA
BBA
Skills:
Ten years of hardware, software and data communications experience in the higher education arena supporting faculty and staff. Able to develop new technical skills as technology evolves. Able to multitask and to work under pressure to meet deadlines. Committed to providing excellent customer service. Ability to document processes and procedures Experienced in IT Customer Service, Windows Active Directory services and remote access tools. Ability to work collaboratively as well as independently. Proven initiator, strategic thinker with analytical, organizational and communication skills who is customer service/training oriented and highly motivated.