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David Ching Pin Cheng, 37Austin, TX

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Career records & work history

Lawyers & Attorneys

David Cheng Photo 1

David Tin Yau Cheng, Los Angeles CA - Lawyer

Address:
Ofc of District Attorney
210 W Temple St Rm 17000, Los Angeles, CA 90012
213-9743844 (Office)
Licenses:
California - Active 1991
Education:
Pepperdine University School of Law
Stanford University
David Cheng Photo 2

David Gan-Wing Cheng - Lawyer

Licenses:
Georgia - Active Member in Good Standing 2013
Education:
Mercer University-W. George L.S.
David Cheng Photo 3

David Cheng - Lawyer

Office:
Nixon Peabody LLP
Specialties:
Corporate & Incorporation, Trusts, Trusts, Tax Controversy
ISLN:
915612091
Admitted:
1999
University:
University of California at Davis, 1996
Law School:
Georgetown University School of Law, LL.M., 2003; Georgetown University School of Law, LL.M., 2003; Golden Gate University School of Law, J.D., 1999
David Cheng Photo 4

David Cheng - Lawyer

ISLN:
1000689690
Admitted:
2013
David Cheng Photo 5

David Cheng - Lawyer

Specialties:
Corporate, Mergers and Acquisitions
ISLN:
922039713
Admitted:
2011
University:
Harvard University, B.A., 2005
Law School:
Columbia Law School, J.D., 2010

Medicine Doctors

David Cheng Photo 6

Dr. David S Cheng, Bellflower CA - MD (Doctor of Medicine)

Specialties:
Ear, Nose, and Throat
Address:
9400 Rosecrans Ave, Bellflower, CA 90706
562-4613000 (Phone)
Certifications:
Otolaryngology, 1990
Awards:
Healthgrades Honor Roll
Languages:
English
Education:
Medical School
Medical College Of Wisconsin
Graduated: 1985
David Cheng Photo 7

Dr. David C Cheng, Anaheim CA - MD (Doctor of Medicine)

Specialties:
Family Medicine
Address:
441 N Lakeview Ave, Anaheim, CA 92807
888-9882800 (Phone)
Certifications:
Family Practice, 1997
Awards:
Healthgrades Honor Roll
Languages:
English
Education:
Medical School
University Of California, Irvine, College Of Medicine
Graduated: 1987
Medical School
Kaiser Permanente
Graduated: 1990

David S. Cheng

Specialties:
Congenital Cardiac Surgery (Thoracic Surgery), Thoracic Surgery
Work:
Cardiac Surgery AssociatesCardiac Surgery Associates SC
2650 Warrenville Rd STE 280, Downers Grove, IL 60515
630-3247900 (phone) 630-3247946 (fax)
Site
SwedishAmerican Cardiothoracic Surgery
1340 Charles St STE 300, Rockford, IL 61104
779-6968800 (phone)
Education:
Medical School
Boston University School of Medicine
Graduated: 2007
Procedures:
Neurological Testing, Physical Therapy, Physical Therapy Evaluation
Conditions:
Intervertebral Disc Degeneration, Peripheral Nerve Disorders, Spinal Stenosis, Acute Bronchitis, Carpel Tunnel Syndrome, Diabetes Mellitus (DM), Disorders of Lipoid Metabolism, Fractures, Dislocations, Derangement, and Sprains, Hypertension (HTN), Migraine Headache, Osteoarthritis, Plantar Fascitis, Sciatica, Scoliosis or Kyphoscoliosis
Languages:
English, Spanish
Description:
Dr. Cheng graduated from the Boston University School of Medicine in 2007. He works in Downers Grove, IL and 1 other location and specializes in Congenital Cardiac Surgery (Thoracic Surgery) and Thoracic Surgery. Dr. Cheng is affiliated with Edward Hospital.

David S. Cheng

Specialties:
Medical Oncology, Internal Medicine
Work:
Palo Alto Medical Foundation ClinicPalo Alto Medical Foundation
701 E El Camino Real FL 3, Mountain View, CA 94040
650-4048400 (phone) 650-4048488 (fax)
Site
David S Cheng MD
39275 Msn Blvd STE 203, Fremont, CA 94539
510-7911115 (phone) 510-7916245 (fax)
Education:
Medical School
Univ of Manitoba, Fac of Med, Winnipeg, Man, Canada
Graduated: 1972
Procedures:
Bone Marrow Biopsy, Chemotherapy, Electrocardiogram (EKG or ECG), Pulmonary Function Tests, Vaccine Administration
Conditions:
Acne, Acute Bronchitis, Acute Sinusitis, Anemia, Atopic Dermatitis, Benign Polyps of the Colon, Benign Prostatic Hypertrophy, Bronchial Asthma, Calculus of the Urinary System, Cataract, Contact Dermatitis, Diabetes Mellitus (DM), Disorders of Lipoid Metabolism, Esophagitis, Gout, Hypothyroidism, Iron Deficiency Anemia, Ischemic Heart Disease, Malignant Neoplasm of Female Breast, Osteoporosis, Sciatica, Acute Conjunctivitis, Acute Pharyngitis, Acute Upper Respiratory Tract Infections, Alopecia Areata, Anal Fissure, Angina Pectoris, Ankylosing Spondylitis (AS), Anxiety Phobic Disorders, Atrial Fibrillation and Atrial Flutter, Bell's Palsy, Bladder Cancer, Breast Neoplasm, Malignant, Candidiasis, Carpel Tunnel Syndrome, Cholelethiasis or Cholecystitis, Chronic Bronchitis, Chronic Renal Disease, Dementia, Dermatitis, Diverticulitis, Diverticulosis, Epilepsy, Erectile Dysfunction (ED), Fractures, Dislocations, Derangement, and Sprains, Gastric Cancer, Gastritis and Duodenitis, Gastroesophageal Reflux Disease (GERD), Gastrointestinal Hemorrhage, Glaucoma, Hallux Valgus, Hearing Loss, Heart Failure, Hemolytic Anemia, Hemorrhoids, Herpes Simplex, Herpes Zoster, Hypertension (HTN), Hyperthyroidism, Infectious Liver Disease, Inflammatory Bowel Disease (IBD), Internal Derangement of Knee Cartilage, Intervertebral Disc Degeneration, Intestinal Obstruction, Ischemic Stroke, Kidney Cancer, Lateral Epicondylitis, Leukemia, Liver Cancer, Lung Cancer, Malignant Neoplasm of Colon, Malignant Neoplasm of Esophagus, Migraine Headache, Mitral Valvular Disease, Multiple Myeloma, Non-Hodgkin's Lymphoma, Non-Toxic Goiter, Osteoarthritis, Otitis Media, Ovarian Cancer, Overweight and Obesity, Pancreatic Cancer, Paroxysmal Supreventricular Tachycardia (PSVT), Peripheral Nerve Disorders, Phlebitis and Thrombophlebitis, Plantar Fascitis, Plantar Warts, Pneumonia, Prostate Cancer, Prostatitis, Psoriasis, Retinal Detachments, Rheumatoid Arthritis, Rotator Cuff Syndrome and Allied Disorders, Septicemia, Skin and Subcutaneous Infections, Spinal Stenosis, Substance Abuse and/or Dependency, Thyroid Cancer, Uterine Cancer, Venous Embolism and Thrombosis, Viral Pneumonia, Vitamin D Deficiency
Languages:
English
Description:
Dr. Cheng graduated from the Univ of Manitoba, Fac of Med, Winnipeg, Man, Canada in 1972. He works in Mountain View, CA and 1 other location and specializes in Medical Oncology and Internal Medicine. Dr. Cheng is affiliated with El Camino Hospital and Washington Hospital.

David Cheng

Specialties:
Emergency Medicine
Work:
University Hospital Of Cleveland Emergency Medicine
11100 Euclid Ave, Cleveland, OH 44106
216-8443722 (phone) 216-8443542 (fax)
Education:
Medical School
Ohio State University College of Medicine
Graduated: 1992
Procedures:
Lumbar Puncture
Conditions:
Abdominal Hernia, Abnormal Vaginal Bleeding, Acute Bronchitis, Acute Pancreatitis, Acute Pharyngitis, Acute Renal Failure, Acute Sinusitis, Acute Upper Respiratory Tract Infections, Alcohol Dependence, Allergic Rhinitis, Alzheimer's Disease, Anal or Rectal Abscess, Anemia, Angina Pectoris, Anxiety Dissociative and Somatoform Disorders, Anxiety Phobic Disorders, Appendicitis, Atrial Fibrillation and Atrial Flutter, Benign Paroxysmal Positional Vertigo, Bipolar Disorder, Breast Disorders, Bronchial Asthma, Burns, Calculus of the Urinary System, Candidiasis, Cardiac Arrhythmia, Cardiomyopathy, Cholelethiasis or Cholecystitis, Chronic Bronchitis, Chronic Pancreatitis, Chronic Renal Disease, Chronic Sinusitis, Cirrhosis, Conduction Disorders, Constipation, Contact Dermatitis, Cystic Fibrosis (CF, Dehydration, Dementia, Depressive Disorders, Dermatitis, Diabetes Mellitus (DM), Diverticulitis, Diverticulosis, Emphysema, Fractures, Dislocations, Derangement, and Sprains, Gastritis and Duodenitis, Gastroesophageal Reflux Disease (GERD), Gastrointestinal Hemorrhage, Gonorrhea, Gout, Hallux Valgus, Heart Failure, Hemophilia A or B, Hemorrhagic stroke, Hemorrhoids, HIV Infection, Hypertension (HTN), Hyperthyroidism, Hypothyroidism, Infectious Liver Disease, Infectious Mononucleosis, Inflammatory Bowel Disease (IBD), Inguinal Hernia, Internal Derangement of Knee Cartilage, Intervertebral Disc Degeneration, Intestinal Obstruction, Iron Deficiency Anemia, Ischemic Stroke, Keratitis, Labyrinthitis, Malignant Neoplasm of Female Breast, Meningitis, Migraine Headache, Multiple Sclerosis (MS), Osteoarthritis, Osteomyelitis, Otitis Media, Overweight and Obesity, Pelvic Inflammatory Disease (PID), Pericardidtis, Peripheral Nerve Disorders, Plantar Fascitis, Pneumonia, Poisoning by Drugs, Meds, or Biological Substances, Pulmonary Embolism, Retinal Detachments, Rheumatoid Arthritis, Schizophrenia, Sciatica, Septicemia, Sexually Transmitted Diseases (STDs), Sickle-Cell Disease, Skin and Subcutaneous Infections, Substance Abuse and/or Dependency, Systemic Lupus Erythematosus, Tension Headache, Transient Cerebral Ischemia, Urinary Tract Infection (UT), Uterine Leiomyoma, Varicose Veins, Venous Embolism and Thrombosis, Ventral Hernia
Languages:
English
Description:
Dr. Cheng graduated from the Ohio State University College of Medicine in 1992. He works in Cleveland, OH and specializes in Emergency Medicine. Dr. Cheng is affiliated with University Hospitals Cleveland Medical Center.

David F. Cheng

Specialties:
Urology
Work:
Freeport Health Network
1036 W Stephenson St, Freeport, IL 61032
815-5996000 (phone) 815-5996311 (fax)
Site
Freeport Health NetworkFHN Lena Family Healthcare
160 W Main St, Lena, IL 61048
815-3693300 (phone) 815-3694262 (fax)
Site
Education:
Medical School
Georgetown University School of Medicine
Graduated: 1978
Procedures:
Circumcision, Cystoscopy, Cystourethroscopy, Kidney Stone Lithotripsy, Bladder Repair, Prostate Biopsy, Transurethral Resection of Prostate, Urinary Flow Tests, Vasectomy
Conditions:
Benign Prostatic Hypertrophy, Bladder Cancer, Calculus of the Urinary System, Erectile Dysfunction (ED), Kidney Cancer, Male Infertility, Prostate Cancer, Prostatitis, Undescended and Retractile Testicle, Urinary Incontinence, Urinary Tract Infection (UT)
Languages:
English, Spanish
Description:
Dr. Cheng graduated from the Georgetown University School of Medicine in 1978. He works in Freeport, IL and 1 other location and specializes in Urology. Dr. Cheng is affiliated with FHN Memorial Hospital.

David L. Cheng

Specialties:
Urology
Work:
Urological Associates Of Savannah
230 E De Renne Ave, Savannah, GA 31405
912-3528632 (phone) 912-3529031 (fax)
Education:
Medical School
Cornell University Weill Medical College
Graduated: 1988
Procedures:
Transurethral Resection of Prostate, Circumcision, Cystoscopy, Cystourethroscopy, Kidney Stone Lithotripsy, Nephrectomy, Prostate Biopsy, Urinary Flow Tests, Vaginal Repair, Vasectomy
Conditions:
Benign Prostatic Hypertrophy, Bladder Cancer, Calculus of the Urinary System, Erectile Dysfunction (ED), Kidney Cancer, Male Infertility, Prostate Cancer, Prostatitis, Undescended and Retractile Testicle, Urinary Incontinence, Urinary Tract Infection (UT)
Languages:
English, Spanish
Description:
Dr. Cheng graduated from the Cornell University Weill Medical College in 1988. He works in Savannah, GA and specializes in Urology. Dr. Cheng is affiliated with Candler Hospital, East Georgia Regional Medical Center, Memorial University Medical Center and St Josephs Hospital.

David S. Cheng

Specialties:
Otolaryngology, Plastic Surgery within the Head & Neck
Work:
Kaiser Permanente Medical GroupKaiser Permanente Medical Center Head & Neck Surgery
9449 Imperial Hwy STE 128, Downey, CA 90242
562-6574500 (phone) 562-6574950 (fax)
Site
Education:
Medical School
Medical College of Wisconsin School of Medicine
Graduated: 1985
Conditions:
Acute Upper Respiratory Tract Infections, Chronic Sinusitis, Otitis Media, Allergic Rhinitis, Hearing Loss
Languages:
Arabic, English, Italian, Portuguese, Spanish
Description:
Dr. Cheng graduated from the Medical College of Wisconsin School of Medicine in 1985. He works in Downey, CA and specializes in Otolaryngology and Plastic Surgery within the Head & Neck. Dr. Cheng is affiliated with Kaiser Permanente Medical Center.

Resumes & CV records

Resumes

David Cheng Photo 59

David Cheng - Downey, CA

Work:
Maxim Health Care Nov 2014 to 2000
Pediatric LVN
Paramount Meadows Nursing Center - Paramount, CA Aug 2011 to Jun 2013
LVN / Charge Nurse
Andy's Donuts - Huntington Park, CA Jul 1999 to Aug 2011
Assistant Manager
Marlinda East Nursing Home - Lynwood, CA Jul 2008 to May 2009
LVN / Charge Nurse
Shea Rehabilitation Healthcare - Whittier, CA Dec 2007 to Jul 2008
LVN / Charge Nurse
Education:
American Career College - Anaheim, CA Jun 2007
Vocational in Nursing
California State Polytechnic University - Pomona, CA Jun 2004
Bachelor of Science in Business Administration
Skills:
Competent in medication administration by mouth, subcutaneous, intramuscular. Foley catheter and NG tube insertion/maintenance/removal, colostomy care, blood glucose monitoring, wound care, specimen collection, breathing inhalation/treatments, tracheostomy care/suctioning, oxygen therapy, mechanical ventilation, collecting vital signs, charting and reporting. Care and management of geriatric and pediatric patients including admission procedures, carrying-out and updating physician's orders, updating care plans, patient and family teaching. Proficient in computer data entry. (Microsoft Word, Excel).
David Cheng Photo 60

David Cheng - Cliffside Park, NJ

Work:
MARANATHA GRACE FORT LEE Dec 2010 to 2000
Pastoral Intern
JMAC LENDING - Irvine, CA Jun 2012 to Aug 2012
Technical Writer
LEGAL AID SOCIETY OF ORANGE COUNTY - Santa Ana, CA Mar 2010 to Jul 2010
Senior Citizens Legal Advocacy Program Intern
KPMG, LLP - Irvine, CA Sep 2008 to Aug 2009
Internal Audit, Risk & Compliance Services Associate
ST. CLOUD CAPITAL, LLC - Los Angeles, CA Jun 2007 to Jun 2008
Private Equity, Financial Analyst Intern
Education:
Westminster Theological Seminary - Glenside, PA 2011 to 2015
MA in Divnity
University of California - Los Angeles - Los Angeles, CA 2004 to 2008
BA in English
Skills:
Microsoft Word, Excel, Powerpoint, Visio, HTML, Wordpress
David Cheng Photo 61

David Cheng - Brighton, MA

Work:
Liberty Mutual Insurance Company Aug 2011 to 2000
Litigation Specialist
Boston Chinatown Tutoring Center Jul 2005 to 2000
Supervisor
JP Morgan Chase and Bank - Boston, MA Apr 2008 to Aug 2011 State Street Financial Bank and Trust - North Quincy, MA Oct 2007 to Mar 2008 Broadway - Saugus, MA Aug 2002 to Mar 2008
Bartender
Massachusetts Sentencing Commission - Boston, MA Jul 2004 to Dec 2004
Research Assistant
Education:
Northeastern University - Boston, MA 2007
Bachelors of Science in Criminal Justice
Brookline High School - Brookline, MA 2002
David Cheng Photo 62

David Cheng - Lombard, IL

Work:
FTD, Inc Apr 2013 to Sep 2013
Web Operations Manager
Technical Operations Manager Nov 2012 to Apr 2013 GoHYHO, Inc Jan 2010 to Aug 2012
Founder & Co-CEO, CTO
University of Chicago 2007 to 2009 ADVATECH Solutions - Dallas, TX Jan 2004 to Dec 2007
Network Consultant
University of Chicago Feb 2007 to Sep 2007
IT Project Manager
VITE Consulting Group - Dallas, TX Sep 2001 to Dec 2003
Network Consultant
Metricom, Inc - Plano, TX Jan 2000 to Aug 2001
Network Operations Engineer
AZTECH - Richardson, TX Jul 1999 to Nov 1999
Network Engineer / Project Manager
NationsBank - Dallas, TX Oct 1998 to Jul 1999
WAN Change Management Systems Engineer II / Project Manager
Blue Cross/Blue Shield - Richardson, TX Jun 1998 to Oct 1998
Team Lead Network Consultant / Project Manager
MCI WorldCom - Dallas, TX Nov 1997 to Jun 1998
Analyst IS Tech Services
ADAPT Services - Dallas, TX Oct 1997 to Nov 1997
Technical Support Specialist
Education:
University of Chicago 2007 to 2009
M.A. in Humanities
University of Texas at Dallas - Dallas, TX 2003 to 2006
B.A. in English Literature
Oxford University - Oxford 2006 Collin County Community College 1995 to 1998
CCDP in Design Professional
University of Texas at Austin - Austin, TX 1994 to 1997
B.S. in Computer Science B
David Cheng Photo 63

David Cheng - Los Angeles, CA

Work:
Toyota Motor Sales, Inc - Torrance, CA May 2012 to Aug 2012
Intern - Product Planner
GE Appliances - Louisville, KY 2010 to 2011
Design Engineer, Refrigeration
Sourced Refrigeration - Louisville, KY 2009 to 2010
Program Manager
Cost Savings, and Sourced Finished Goods 2007 to 2009
Edison Engineering Development Program
Education:
University of Illinois at Urbana - Urbana, IL May 2007
Bachelor of Science in Mechanical Engineering
University of Southern California, Marshall School of Business - Los Angeles, CA
Master of Business Administration in Automotive Club
Skills:
Data Analytics (Six Sigma Green Belt), Project Management, Cross-functional Communications,
David Cheng Photo 64

David Cheng - Houston, TX

Work:
ExxonMobil Pipeline Company Aug 2012 to Present
Field Engineer
ExxonMobil Research and Engineering Nov 2008 to Aug 2012
Project Development Engineer
ExxonMobil Refining and Supply Jul 2006 to Oct 2008
Equity Crude Scheduling Optimizer
ConocoPhillips May 2005 to Aug 2005
Process Engineer Summer Intern
Education:
The University of Texas at Austin - Austin, TX Aug 2006
Chemical Engineer
David Cheng Photo 65

David Cheng - Irvine, CA

Work:
Selah Gourmet Inc. dba Country House Jun 2013 to 2000
Coordinator
University of California, Irvine - Irvine, CA Sep 2012 to Dec 2012
Student
University of California, Irvine - Irvine, CA Mar 2012 to May 2012
Student
Irvine Chinese School Sep 2011 to Dec 2011
Teacher
Air Force Honor Guard of R.O.C Oct 2008 to Sep 2009
Private
Tamkang Univerisity Mar 2008 to Jun 2008
Student
Education:
University California Irvine - Irvine, CA Mar 2013
Master of Engineering in Civil and Environmental Engineering
Tamkang University Jun 2008
Bachelor of Engineering in Water Resources & Environmental Engineering
Skills:
AutoCAD, 3D MAX, Photoshop, ArcGIS, HEC-HMS, HBV, Microsoft Office, ENVI

Publications & IP owners

Us Patents

Satellite System And Method Of Deploying Same

US Patent:
6336612, Jan 8, 2002
Filed:
Feb 13, 2001
Appl. No.:
09/783862
Inventors:
Frank Taormina - El Segundo CA
Donald C.D. Chang - Thousand Oaks CA
Kar W. Yung - Torrance CA
David C. Cheng - Palos Verdes Estates CA
William W. Mayfield - Torrance CA
John Novak, III - West Hills CA
Arthur W. Wang - Cypress CA
Assignee:
Hughes Electronics Corporation - El Segundo CA
International Classification:
B64G 100
US Classification:
244158R
Abstract:
A satellite communication system has a first deployment of a plurality of satellites deployed in a medium earth orbit and two later deployments of a plurality of satellites deployed in the medium earth orbit. The first deployment is spaced so that the second deployment may be easily deployed and interleaved into the first deployment. A ground terminal is used for communicating with the satellites in the first and second deployments.

Satellite System And Method Of Deploying Same

US Patent:
6460808, Oct 8, 2002
Filed:
Oct 23, 2001
Appl. No.:
10/008675
Inventors:
Frank Taormina - El Segundo CA
Donald C. D. Chang - Thousands Oaks CA
Kar W. Yung - Torrance CA
David C. Cheng - Palos Verdes Estates CA
William W. Mayfield - Torrance CA
John Novak, III - West Hills CA
Arthur W. Wang - Cypress CA
Assignee:
Hughes Electronics Corporation - El Segundo CA
International Classification:
B64G 100
US Classification:
244158R
Abstract:
A satellite communication system has a first deployment of a plurality of satellites deployed in a medium earth orbit and two later deployments of a plurality of satellites deployed in the medium earth orbit. The first deployment is spaced so that the second deployment may be easily deployed and interleaved into the first deployment. A ground terminal is used for communicating with the satellites in the first and second deployments.

Method For Re-Routing Signals In A Switch Network

US Patent:
6643268, Nov 4, 2003
Filed:
Aug 23, 1999
Appl. No.:
09/379168
Inventors:
Kar W. Yung - Torrance CA
David C. Cheng - Palos Verdes Estates CA
Kenneth N. Gibson - Redondo Beach CA
Assignee:
Hughes Electronics Corporation - El Segundo CA
International Classification:
H04L 1228
US Classification:
370254, 370216
Abstract:
A method ( ) for identifying re-routing path solutions for signals within a switch network ( ). The path solutions are subject to special constraints that provide the most desired solution for a user. The method applies an algorithm that works by transforming a global problem ( ) into many individual sub-problems ( ). The algorithm then solves the individual sub-problems ( ) systematically according to desired constraints until the global solution is met ( ). The method finds a unique state for each switch such that the overall requirements of the system are met.

Satellite System And Method Of Deploying Same

US Patent:
6766987, Jul 27, 2004
Filed:
Aug 28, 2002
Appl. No.:
10/230424
Inventors:
Frank Taormina - El Segundo CA
Donald C. D. Chang - Thousand Oaks CA
Kar W. Yung - Torrance CA
David C. Cheng - Palos Verdes Estates CA
William W. Mayfield - Torrance CA
John Novak, III - West Hills CA
Arthur W. Wang - Cypress CA
Assignee:
Hughes Electronics Corporation - El Segundo CA
International Classification:
B46G 100
US Classification:
244158R, 701226
Abstract:
A satellite communication system has a first deployment of a plurality of satellites deployed in a medium earth orbit and two later deployments of a plurality of satellites deployed in the medium earth orbit. The first deployment is spaced so that the second deployment may be easily deployed and interleaved into the first deployment. A ground terminal is used for communicating with the satellites in the first and second deployments.

Position Location Of Multiple Transponding Platforms And Users Using Two-Way Ranging As A Calibration Reference For Gps

US Patent:
6785553, Aug 31, 2004
Filed:
Apr 24, 2001
Appl. No.:
09/841110
Inventors:
Donald C. D. Chang - Thousand Oaks CA
Kar W. Yung - Torrance CA
David C. Cheng - Boston MA
Ming U. Chang - Rancho Palos Verdes CA
Frank A. Hagen - Palos Verdes Estates CA
Assignee:
The Directv Group, Inc. - El Segundo CA
International Classification:
H04Q 720
US Classification:
4554565, 4554566, 3423571, 34235714, 342358
Abstract:
A method and system for using two-way ranging navigation to accurately determine the location of a transponder platform above-Earth or a fixed or mobile target on the ground or on water. The two-way ranging navigation measurements are used as calibration references, thereby improving the positioning accuracy of GPS. The system includes GPS and a two-way ranging navigation system for taking position measurements of a target. A correction factor is determined as a function of the measurements and the GPS position is adjusted by the correction factor. The method for calibrating GPS using two-way ranging navigation involves taking a two-way ranging navigation measurement and a GPS measurement of a target, determining a correction factor as a function of the measurements, and correcting the GPS position by taking a second GPS measurement and adjusting it by the correction factor.

Managing Caller Profiles Across Multiple Call Hold Centers

US Patent:
6826276, Nov 30, 2004
Filed:
Dec 3, 2001
Appl. No.:
10/005733
Inventors:
Michael Wayne Brown - Georgetown TX
David R. Cheng - Wilmington DE
Wing-Ying Stephanie Leung - Ann Arbor MI
Folu Okunseinde - Oakhurst NJ
Michael A. Paolini - Austin TX
Seema Sheth-Voss - Cambridge MA
Scott Lee Winters - Austin TX
Assignee:
International Business Machines Corporation - Armonk NY
International Classification:
H04M 500
US Classification:
37926502, 37926509
Abstract:
A method, system, and program for managing a caller profile for multiple callers across multiple call hold centers are provided. Multiple call centers preferably subscribe to a remote caller profile server that manages caller profiles that are distributable to the multiple call centers. Each of the multiple call centers utilizes caller profiles to specify services to the callers related to the caller profiles when those callers are placed on hold within the caller centers. In addition, each of the call centers monitors the activity of callers while on hold and transfers the monitored activity information to the remote caller profile server to update the caller profiles.

Expert Hold Queue Management

US Patent:
6959081, Oct 25, 2005
Filed:
Dec 3, 2001
Appl. No.:
10/005828
Inventors:
Michael Wayne Brown - Georgetown TX, US
David R. Cheng - Wilmington DE, US
Wing-Ying Stephanie Leung - Ann Arbor MI, US
Folu Okunseinde - Oakhurst NJ, US
Michael A. Paolini - Austin TX, US
Seema Sheth-Voss - Cambridge MA, US
Scott Lee Winters - Austin TX, US
Assignee:
International Business Machines Corporation - Armonk NY
International Classification:
H04M003/00
US Classification:
37926511, 37926601, 379309
Abstract:
A method, system, and program for expert hold queue management are provided. A call is received at a call center. The call is placed on hold in a hold queue until a representative of the call center is available to answer the call. While on hold in the hold queue, the call is transferred to an expert. In particular, the call may be transferred to a second hold queue within the first hold queue if the expert is not immediately available. Experts may include freelance experts, query based experts, and emergency response experts. Then, responsive to detecting the call at the top of the call queue, the caller is notified of an availability of a representative. The caller may select to remain with the expert or transfer to the representative.

Hold Queue Management

US Patent:
7050568, May 23, 2006
Filed:
Aug 17, 2001
Appl. No.:
09/931991
Inventors:
Michael Wayne Brown - Georgetown TX, US
David R. Cheng - Wilmington DE, US
Wing-Ying Stephanie Leung - Ann Arbor MI, US
Folu Okunseinde - Oakhurst NJ, US
Michael A. Paolini - Austin TX, US
Seema Sheth-Voss - Cambridge MA, US
International Classification:
H04M 3/00
US Classification:
37926601, 37921002, 37926606
Abstract:
A method, system and product for managing a hold queue is provided. A call center receives an incoming telephone call from at least one caller and places the caller in an initial position in the hold queue. When a caller is in a hold queue at a call center, a request can be made to pause the caller's position in the hold queue. When the caller is ready to return to the hold queue or when the pause duration has expired, the caller becomes active in the hold queue.

Isbn (Books And Publications)

Field And Wave Electromagnetics

Author:
David K. Cheng
ISBN #:
0201012391

Field And Wave Electromagnetics

Author:
David K. Cheng
ISBN #:
0201128195

Fundamentals Of Engineering Electromagnetics

Author:
David K. Cheng
ISBN #:
0201566117

On Lao Tzu: Tao

Author:
David H. Cheng
ISBN #:
0534576095

Elementary Particle Physics: An Introduction

Author:
David C. Cheng
ISBN #:
0201054639

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