Diana Petrova resumes & CV records
Resumes
Policy And Quality Assurance Professional
Location:
900 Stewart Ave, Garden City, NY 11530
Industry:
Information Technology And Services
Work:
Bpa Quality
Apr 2015 - Mar 2016
Quality Assurance Analyst Bpa Quality Apr 2015 - Mar 2016
Policy and Quality Assurance Professional Ibm Sep 2012 - May 2014
Quality Assurance Analyst Ibm Nov 2011 - Aug 2012
Customer Service Representative
Quality Assurance Analyst Bpa Quality Apr 2015 - Mar 2016
Policy and Quality Assurance Professional Ibm Sep 2012 - May 2014
Quality Assurance Analyst Ibm Nov 2011 - Aug 2012
Customer Service Representative
Education:
New Bulgarian University 2012 - 2015
Masters, Business, Communications Sofia University St. Kliment Ohridski 2006 - 2010
Bachelors, German Language and Literature, German Language, German, Literature
Masters, Business, Communications Sofia University St. Kliment Ohridski 2006 - 2010
Bachelors, German Language and Literature, German Language, German, Literature
Skills:
Organization Skills, Soft Skills, Deadline Oriented, Customer Satisfaction, Training and Development, Interpersonal Skills, Presentation Skills, Time Management, Process Improvement, Constructive Feedback, Microsoft Office, Oracle, Salesforce.com, Teamwork, Crm, Business Process, Customer Service, Quality Assurance, Training, Quality Control, Leadership, Team Management, Call Centers, Management, Customer Relationship Management, Business Analysis, Contact Centers, Data Analysis
Languages:
English
German
Bulgarian
German
Bulgarian
Children's Services Coordinator
Location:
San Francisco, CA
Industry:
Non-Profit Organization Management
Work:
Good Shepherd Services
- Brooklyn
Case Worker, Brooklyn LIFE Good Shepherd Services, Single Stop Program, Brooklyn
Volunteer Position Fundació Èxit
Placement Counselor and Case Manager El Principal
Organizer and Event Planner Children of the World Foundation; Ghana, Africa
Project Coordinator at Countryside Orphanage
Case Worker, Brooklyn LIFE Good Shepherd Services, Single Stop Program, Brooklyn
Volunteer Position Fundació Èxit
Placement Counselor and Case Manager El Principal
Organizer and Event Planner Children of the World Foundation; Ghana, Africa
Project Coordinator at Countryside Orphanage
Education:
Universitat Abat Oliba CEU 2010
Post-Graduate Diploma, Intercultural Relations and Cultural Diversity Management University of Economy; Sofia, Bulgaria 1996
Bachelor Degree, Cargo Shipping Economics Universitat Abat Oliba CEU 2008
Post-Graduate Diploma, Labor Integration Specialist
Post-Graduate Diploma, Intercultural Relations and Cultural Diversity Management University of Economy; Sofia, Bulgaria 1996
Bachelor Degree, Cargo Shipping Economics Universitat Abat Oliba CEU 2008
Post-Graduate Diploma, Labor Integration Specialist
Skills:
Nonprofits
Interests:
Correr Carreras Con Fin Social
Diana Petrova
Diana Petrova
Diana Petrova
Case Worker
Location:
Greater New York City Area
Industry:
Nonprofit Organization Management