Work:
Business and Decision Jul 2011 to 2000
Principal IT Consultant - Field Service Engineer & Service Desk Manager
First Things First - Phoenix, AZ Nov 2007 to Jul 2011
IT Manager - Infrastructure & Support (Hands-on)
Wine Track, LLC - Scottsdale, AZ Nov 2007 to Aug 2008
Manager of IT Operations (Hands-on)
4 Medical Supplies Feb 2006 to Nov 2007
Manager of IT and eCommerce (Hands-on)
Healthink and IBM company - Charlotte, NC Mar 1999 to Feb 2006
Network Administrator (Hands-on)
Education:
University of North Carolina - Charlotte, NC 1994 to 1998
BSBA in MIS
Skills:
IT leadership, IT Management, ITIL, ITSM, System Design<br/>Operating Systems/Environment Windows Server 2008 R2 & prior, Windows 7 & prior, IPhone, Blackberry, Android, some MAC.<br/>Hardware Dell Servers, Desktops & Laptops, HP Proliant G5/G6 Servers, HP laptops, IBM ThinkPads, Toshiba Laptops, Compaq Proliant servers, Gateway and clone servers, NEC, Cisco and other PBX technologies, Cisco Routers, Switches, VPN Concentrators, and PIX Firewalls, most home routers, Blackberrys, Dell Axim, Palm, HP and Lexmark printers and network printers <br/>Server Applications/Services Exchange [] IIS, Apache, FTP, MOSS 2007, SharePoint 2010, Microsoft SMS/ SCCM, Remedy Magic Service Desk, McAfee Enterprise VirusScan, ePO, Symantec AntiVirus, GroupShield, Symantec Backup Exec [] R3, Maximizer CRM, OCS 2007/Lync 2010, SCOM 2007. Hyper-V, Terminal Services/Remote Desktop Services, Forefront Security for Exchange & SharePoint, ISA 2006/TMG 2010.<br/>Databases/Structures Active Directory [] SQL Server [] R2, MySQL 4.0/5.0,Access, MAS90, ADP, <br/>Desktop Applications Microsoft Outlook, Word, Excel, Project, Adobe Acrobat, Lotus Notes, Blackberry Manager<br/>Graphics Adobe Photoshop, PageMaker, Visio, FrontPage.<br/>VPN ATT Network Client, Cisco VPN Client, Microsoft VPN, Checkpoint Secure Remote<br/>Security and Network Applications Software Update Services, MBSA, Ethereal Sniffer, Microsoft Anti Spam<br/>Languages HTML, SQL, VBA, VB, VB Script, COBOL, DOS batch, and Windows host scripting<br/>Other Virtual Server 2005, Virtual PC 2004, PCAnywhere, Terminal Server environment, Symantec Ghost<br/>Protocols & Services ADFS 2.0, DHCP, DNS, WINS, SMTP,POP3, IMAP, LDAP, TCP/IP, IPSec.