John S Phillips, 94San Francisco, CA

MicroMenders May 2012 to 2000
Systems Administrator Covington & Burling LLP - Redwood Shores, CA May 2011 to May 2012
Senior Network & Helpdesk Technician Onsite Health - San Carlos, CA Aug 2008 to May 2009
Information Technology Manager Geek Squad - San Francisco, CA May 2004 to Oct 2007
Senior Geek Squad Agent

Networking: Windows Server, Mac OS X Server (10.8), Exchange Server, Linux, LDAP, Samba, Printing, TCP/IP, DHCP, DNS, VoIP, SSH, FTP, MPLS, VPN, Cellular & Satellite links, Wi-Fi, & use of Cisco CUCM, CUCA, & Unity. Software: Operating Systems Deployments via SCCM 2007 (side-by-side & PXE), Microsoft Office Suites, Adobe Suites, Autodesk, QuickBooks, many different Anti-Virus, Anti-Spyware, Backups (Acronis Backup & Symantec Symantec Backup Exec), many different industry specific softwares, and much more. Mobile Platforms: iPhone Configuration Utility and configuration of Apple iOS devices, RIM Blackberry Administration, Enterprise, and Internet Services, and Blackberry Desktop Manager, Google Android, & Microsoft Windows Mobile based devices.

Good Samaritan Hospital Oct 2013 to 2000
Registered Nurse Boy Scouts of America Apr 2010 to 2000
Medical Volunteer for Disaster Response Registered Nurse Boy Scouts of America Oct 2006 to 2000
Community Emergency Response Team, Registered Nurse Boy Scouts of America 2004 to 2000 Boy Scouts of America 1991 to 2000
Volunteer Medical Activities Boy Scouts of America 1991 to 2014
Chief Health Officer Stanford University Hospital - Stanford, CA Aug 2005 to Oct 2013
Registered Nurse, Staff Nurse IV Boy Scouts of America 2010 to 2013
Chief Nursing Officer Boy Scouts of America 1995 to 2010
Chief Health Officer Saint Louise Hospital - Gilroy, CA Oct 2004 to Nov 2005
Registered Nurse Intermediate Cardiac Care Dec 2003 to Aug 2005
Registered Nurse, Staff Nurse II American Red Cross Feb 1983 to Dec 2004
First Aid and CPR Instructor Coronary Care Unit Jan 1993 to Dec 2003
Certified Nursing Assistant / Unit Secretary California Nursing Student Association - San Jose, CA Sep 1997 to May 2003
Club President, Government Relation's Officer, and Treasurer Mission College - Santa Clara, CA Feb 1992 to Feb 2001
First Aid and CPR Instructor American Red Cross - Santa Clara, CA Jun 1991 to Jun 1994
Volunteer Firefighter

Magnolia Group - New York, NY 2009 to Oct 2012
Independent Consultant Ernst & Young - New York, NY 2006 to 2008
Information and Knowledge Manager London and Aliso Viejo - Aliso Viejo, CA 2001 to 2006
Property Developer and Investor ReceiptCity.Com - San Jose, CA 2000 to 2000
Strategic Manager PriceWaterhouseCoopers - London 1998 to 1999
Consultant Price Waterhouse - London 1996 to 1998
Knowledge Management Leader Price Waterhouse - San Francisco, CA 1993 to 1996
Telecommunications Research Manager Price Waterhouse 1994 to 1994
understand content and customer management

U.C. Berkeley 2000
Certificate in Computer Information Systems California State University 1988
M.B.A. Occidental College 1985
A.B.

Proven Staffing - San Diego, CA Jun 2010 to Jul 2010
Contract Specialist at CareFusion San Diego Legal Aid Society - San Diego, CA Sep 2009 to May 2010
Paralegal Intern San Diego Superior Court - San Diego, CA Jun 2009 to Dec 2009
Probate Department Intern Talent Bridge Staffing, Inc - San Diego, CA Oct 2008 to Mar 2009
IT Contracts Consultant at Jack in the Box Linksys - Irvine, CA Feb 2007 to Oct 2007
Support Readiness Project Manager - North America Customer Support Websense - San Diego, CA Mar 2005 to Feb 2007
Customer Care Manager Hewlett Packard - Cupertino, CA Mar 2004 to Mar 2005
Incident/Escalation Manager Allied Security - Pleasanton, CA 2002 to 2004
Program Manager - PeopleSoft Safety & Security Center Silicon Graphics - Mountain View, CA 2000 to 2002
Support Readiness Project Manager - Global Customer Service Pacific Bell & SBC - San Ramon, CA 1997 to 1999
Technical Support Manager - Information Systems Pacific Bell - San Ramon, CA 1992 to 1997
Desktop Support Engineer - Information Systems Diablo Valley College - Pleasant Hill, CA 1987 to 1997
Instructor - San Ramon Center for Higher Education Pacific Bell - San Ramon, CA 1986 to 1992
Technical Writer

University of California - San Diego, CA Jan 2009
Certificate in Paralegal Studies in Paralegal Studies University of California - Berkeley, CA Jan 2008
Certificate in Project Management San Diego State University
B.A. in Liberal Arts

Technical Writing, ITIL, eDiscovery, Project Management, Contract Management, Product Support Planning, Call Center Readiness, Processes and Procedures