Sean M Armstrong, 57Atlanta, GA

3426 Scarsborough Dr, Winston Salem, NC 27104

Outsourcing/Offshoring

Xerox HR Solutions, LLC since Oct 2009
Division Vice President Convergys Mar 2006 - Aug 2009
Director - PMO SHPS Dec 2005 - Feb 2006
Implementation Project Leader (Contractor) Aon Consulting Jun 1998 - Nov 2005
VP - Implementation and Client Management/Consulting Fidelity Apr 1997 - Jun 1998
Manager - Implementation and Design Wellspring Resources/CitiStreet Jul 1993 - Apr 1997
Technical and Project Manager McDonnell Douglas (now Boeing) Dec 1991 - Jul 1993
HRIS Analyst

Florida Institute of Technology 1992 - 1993
Charleston Southern University 1987 - 1991

Outsourcing, Process Improvement, Program Management, Project Management, Vendor Management, Business Process Improvement, Integration, Leadership, Business Analysis, Business Process, Change Management, Bpo, Cross Functional Team Leadership, Team Leadership, Testing, Performance Management, Crm, Peoplesoft, Customer Satisfaction, Operations Management, Business Intelligence, Call Center, Team Management, Human Resources, Call Centers, Strategy, Pmo, Management Consulting, Erp, Project Portfolio Management, Customer Relationship Management, Project Management Office, Management, Human Resources Information Systems, Software Development Life Cycle, Information Technology, Talent Management, Project Implementation, Consulting, Training, Call Center Administration, P&L Management, Sap Implementation, Sap Erp, Strategic Planning, Team Building, Personnel Management, Project Planning, Benefits Administration, Data Mining

English
Spanish
Italian

United States