Travis Beckman, 542819 Avenue F, Council Bluffs, IA 51501

679 6 Ave, Calumet, MN

Information Technology And Services

Virtual It Limited
Service Desk Engineer Client Resources, Inc. Feb 2018 - Jun 2018
It Windows and Network Administrator Jm Web Designs Aug 2017 - Dec 2017
Technical Support Specialist Nelnet Jun 2016 - Dec 2016
It Software Engineer Csg International Dec 2013 - Dec 2015
Help Desk Analyst I Alr Systems & Software, Inc Jul 2014 - Nov 2014
Senior Technical Analyst Payflex Dec 2012 - May 2013
Customer Service Manager Rural Media Group Feb 2012 - Jun 2012
It Windows and Network Administrator Ems Aug 2011 - Feb 2012
Senior Technical Analyst Modis May 2011 - Aug 2011
Senior Technical Analyst Tpg Telemanagement Sep 2009 - Feb 2011
Senior Behavior Analyst Sitel Mar 2008 - May 2009
Manager-Call Center Floor Coordinator

Windows Server, Active Directory, Ms Office, Vpn, Tcp/Ip, Switches, Routers, Ubuntu, Avaya, Sql, Phpmyadmin, Exchange Server, Firewalls, San Storage, Linux, Java Script, Kronos Timekeeping, Citrix, Windows Server 2008, Windows Server 2010, Lan Wan, Device Drivers, Firmware, Bmc Remedy, Bmc Remedy Ticketing System, .Net, Microsoft Exchange, Microsoft Office, Customer Service, Management, Vendor Management, Virtual Private Network, Networking, Training, Troubleshooting, Servers, Security, Technical Support, Leadership, Wordpress, Wordpress Design, Woocommerce

New Technology

ALR Systems and Software
Technical Support Analyst Payflex - Omaha, NE Dec 2012 to May 2013
Call Center Supervisor (SEASONAL POSITION) Aureus Group - Omaha, NE Jul 2012 to Aug 2012
IT Network Administrator (SEASONAL POSITION) Rural Media Group, Inc - Omaha, NE Feb 2012 to Jun 2012
IT Network Administrator EMS Inc - Omaha, NE Aug 2011 to Feb 2012
Tier 3 Technical Support Modis Staffing - Omaha, NE May 2011 to Aug 2011
Level 3 Technical Support (SEASONAL POSITION) TPG Telemanagement - Omaha, NE Sep 2009 to Feb 2011
Senior Behavior Analyst Sitel - Omaha, NE May 2008 to Mar 2009
Call Center Manager / IT Network Administrator

CMS(Content Management System), Windows Operating Systems, XP, Vista, WOS7, Window Servers 2008/ 2010, Windows PowerShell, LAN/WAN, MS Office, Apple Software Maintenance from current Mountain Lion OS to Snow Leopard OS, VPN (Virtual Private Network), TCP/IP(Internet Protocol Suite), Switches (Dell, Cisco), Routers/Router Installation, Ubuntu, Avaya phone router installation, SQL, PHP MyAdmin, Microsoft Access Database, Active Directory, Exchange [] Server Maintenance Firewalls, SAN Storage, Linux, Adobe CS5.5 Development, InDesign Card Development,Maintenance for Xerox Copy Center, Machine Work Center 7775 Color Copier, Maintenance for Xerox Copy Center Machine Black and White Copy Centers, Citrix, Siebel: 7, 8, & 9

Modis Staffing May 2011 to 2000
Associate TPG Telemanagment - Omaha, NE Sep 2009 to Feb 2011
Senior Behavior Analyst Sitel - Omaha, NE May 2008 to Mar 2009
Call Center Manager / Call Center Floor Coordinator OfficeMax - Fort Dodge, IA Nov 2006 to Feb 2008
Impress Associate Convergys Corporation - Omaha, NE Sep 2005 to Dec 2005
Express Scripts Representative Convergys Corporation - Ogden, UT Nov 2003 to Nov 2004
Senior Resolution Specialist

Abraham Lincoln High School - Council Bluffs, IA Jan 2000 to Jan 2001
High School Diploma in Transferred to Abraham Lincoln High School my Senior Year earning my High School diploma in 2001 Westside high School - Omaha, NE Jan 1998 to Jan 2000
High School Diploma in Transferred to Abraham Lincoln High School my Senior Year earning my High School diploma in 2001 University of Nebraska at Omaha - Omaha, NE
N/A in Pre Medicine Plan on attending UNO in the Spring of 2011 seeking out a Bachelors in Pre-Medicine

> Communication -. Deals with internal and external customers at all levels via telephone and email, to ensure successful communication via actively listening and probing questions. > Problem Solving - Resolves in-depth queries in a methodical manner independently and with internal and external business partners to find appropriate resolutions, efficiencies and high level of quality > Team Player - Enjoys sharing knowledge and encouraging development of others to achieve specific team goals.> Planning and Organizing - Refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner

Greater Omaha Area

Professional Training & Coaching