Work:
Dell Emc
Technical Support Engineer 2
Unisys
Oct 2011 - Mar 2014
Technical Support Representative
Safelite Autoglass
Aug 2009 - Oct 2011
Dispatch
Volt
Apr 2008 - Jun 2009
Delivery Driver
2008 Rex Ward
Jan 2003 - Mar 2006
Construction Worker
2006 Timber Wolf Construction
Jan 2001 - Aug 2003
Lead Man
Dell
Jun 2001 - Jul 2003
Technical Support Representative
Education:
Phoenix University Axia Online 2009 - 2011
Associates, Computer Science
Twin Falls High School 1999 - 2001
Skills:
Computer Hardware, Troubleshooting, Time Management, Management, Customer Satisfaction, Customer Service, Technical Support, Telephone Skills, Microsoft Office, Inventory Management, Windows, Team Leadership, Access, Process Improvement, Networking, Call Centers, Linux, Storage Management
Certifications:
Backup Recovery Associate (Emcba)
Information Storage Associate Version 2 (Emcisa)
Storage Administrator, Data Domain Specialist Version 1.0 (Emcsa)
Emc