Location:
966 Iris St, Eagleville, TN 37060
Work:
Dell Computers
- Greater Nashville Area since 1994
ProSupport Technical Support Analyst
Austin Semiconductor
Mar 1986 - Jul 1991
Electrial Engineering Technician
United States Air Force
Jun 1981 - Dec 1985
Missle Systems Analyst Specialist
Education:
Texas State University-San Marcos 1991 - 1993
Austin Community College 1987 - 1991
AAS, Business Administration
Skills:
Program Management, Computer Hardware, Process Improvement, Call Center, Virtualization, Leadership, Software, Siebel, Windows, Office Apps, Team Orientated, Performance Improvement, Networking, Active Directory, Testing, Analysis, Customer Service, Security, Training, Management, Laptops, Help Desk Support, Sales
Interests:
Animal Welfare
Children
Disaster and Humanitarian Relief
Science and Technology
Awards:
Microsoft MCTS
Microsoft
Microsoft certification for Windows 7 Configuration 70-680
Certifications:
License E212-0336 Transcript Id 1123852 Access Code 02102014
License E226-8487 Transcript Id 1123852 Access Code 02102014
License E226-8488 Transcript Id 1123852 Access Code 02102014
Comptia A+
Comptia Net+
Microsoft, License E212-0336 Transcript Id 1123852 Access Code 02102014
Microsoft, License E226-8487 Transcript Id 1123852 Access Code 02102014
Microsoft, License E226-8488 Transcript Id 1123852 Access Code 02102014
Comptia
Microsoft Certified Technology Specialist
Microsoft Certified Desktop Support Technician
Microsoft Certified Professional