Location:
8000 Regency Pkwy, Cary, NC 27518
Work:
Taskus
Senior Vice President of Sales
Taskus
Vice President, Business Development
Sykes
Apr 2007 - Jan 2017
Senior Director, Global Business Development
Sykes
Mar 2004 - Mar 2007
Director, Global Client Services
Sitel
Oct 1999 - Feb 2004
Senior Director, Business Development
Sitel
Jan 1995 - Sep 1999
Director, Global Account Management
Education:
The University of Kansas 1990 - 1994
Bachelors, Bachelor of Science, Journalism
Skills:
Business Development, Sales, Contract Negotiation, Procurement, Bpo, Call Center, Outsourcing, Customer Experience, Workforce Management, Account Management, Vendor Management, Crm, Contact Centers, Lead Generation, Customer Satisfaction, Operations Management, Telemarketing, Customer Retention, Inbound Marketing, Process Improvement, Consulting, Call Centers, Leadership, Key Account Management, Sales Process, New Business Development, Business, Project Planning, Executive Management, Six Sigma, Strategy, Financial Services, Offshoring, Management, Business Process Improvement, Team Leadership, Strategic Planning, Performance Management, Program Management, Cross Functional Team Leadership, Customer Service, Telecommunications, Team Building, Team Management, Business Strategy, Sales Operations, Change Management, Service Delivery, Marketing, Sales Management
Interests:
Boating
Four Time Ironman Triathlon Finisher
Triathlons
Motorcycles
Camping
Hunting
Travel
Fishing
Sales Training
Certifications:
Action Selling, Vantage Partners-Harvard Negotiation Project
Leadership Development Program
Leadership Development Institute at Eckerd College (Ldi)