Aaron M Hackett, 53126 Trotter Ridge Dr, Mooresville, NC 28117

United States

Autopart International 2013 to 2000
District Manager VIP - Parts, Tires and Service - Lewiston, ME 2008 to 2013
Director - Operations Administration Pepboys - Philadelphia, PA 2005 to 2008
District Manager VIP - Parts, Tires and Service - Lewiston, ME 2004 to 2005
District Manager Sears, Roebuck and Company - Hoffman Estates, IL 1988 to 1999
Retail Store Operations Manager

Sales Experience:<br/>- Full P & L responsibility.<br/>- Multi-unit management ranging from 10 to 56 stores.<br/>- Business to business development.<br/>- Retail and wholesale experience.<br/>- Outside sales experience.<br/>- Phone sales experience.<br/>______________... Experience:<br/>- Developed reports and processes to quickly identify performance opportunities and communicate necessary changes to improve profit.<br/>- Developed and implemented a deployment calendar that encompassed all functional areas of operation to ensure all initiatives being rolled out to stores were properly documented, tested, evaluated and communicated to ensure successful completion and profitability.<br/>- Established testing guidelines and measurement for all proposed changes in operating procedures and ensured compliance to these guidelines prior to deployment to store teams.<br/>- Managed store communication processes and methods to ensure proper procedures are communicated and readily accessible for store teams.<br/>- Purchased equipment for service operations including alignment equipment, tire changing machines, balancers, diagnostic scan tools, and a wide variety of shop equipment for 56 service centers.<br/><br/>____________... Experience:<br/>- Developed, tested, implemented, and monitored Technician and hourly store Employee compensation plans including flat rate programs, spiffs, and bonuses. Ensured compensations plans achieved designated profit objectives.<br/>- Created job descriptions, implemented and evaluated new positions within an organization.<br/>- Performance management, progressive discipline and performance improvement plans.<br/>- Implemented and managed a new Learning Management System to track all Employee training, curriculums and certifications.<br/>- Taught instructor-led training courses for large groups of Employees.<br/>- Developed e-learning courses.<br/>- FMLA and HR Law training.<br/><br/>___________... Experience:<br/>- Created e-learning courses utilizing several different e-learning authoring tools.<br/>- Managed a fully functional Learning Management System [LMS] (Adobe Connect and Latitude Learning).<br/>- Created and implemented job packages and a full hierarchy of labor SKUs in a POS system to properly track sales by job operation. <br/>- Managed a company intranet both content and layout (WebEx).<br/>- Managed a company information database (Wikipedia).<br/>- Managed a company Web conferencing software (Adobe Connect).<br/>- Implemented Automobile Technician data resources (All Data, Mitchell 1 on Demand, Identifix).<br/>- Worked with outside IT consultants to implement a new third party electronic catalog into a POS system.<br/>- Worked with outside IT consultants to implement a new credit card system into a POS system.