Work:
OrderMotion
- Burlington, MA since Oct 2012
Senior Support Engineer
Oracle
- Cambridge, MA Feb 2012 - Oct 2012
Principal Technical Support Engineer
Endeca
- Cambridge, Ma Sep 2006 - Feb 2012
Principal Engineer, Endeca Technical Support
Sun Microsystems
Mar 2001 - Oct 2006
Product Technical Support Engineer
Sun Microsystems, Inc
Mar 2001 - Oct 2004
Technical support engineer
Hologic, Inc.
Sep 1997 - Oct 2000
PC / Network Technician
Education:
Bentley College Sep 1996 - Jun 2004
BSCIS, Computer Information Systems
Skills:
Unix, Databases, Saas, Troubleshooting, System Administration, Enterprise Software, Testing, Technical Support, Storage, Operating Systems, Cloud Computing, Linux, Endeca, Customer Satisfaction, Software Documentation, Management, Knowledge Management, Social Media, Solaris, Web Applications, Networking, Business Intelligence, Virtualization, Hardware, Network Administration, Etl, Integration, Software Project Management, Windows, Software Design, High Availability, Sql, Xml, Enterprise Architecture, Solution Architecture, Distributed Systems, Start Ups, Performance Tuning, Java, Web Services, Analytics, Training, Soa, Software Engineering, Pre Sales, Professional Services, Big Data, Java Enterprise Edition, Requirements Analysis, Access