Aaron B Reiser, 416636 W William Cannon Dr #627, Austin, TX 78735

1 University Sta, Austin, TX

Information Technology And Services

The University of Texas at Austin 2001 - 2006
Bachelors, Bachelor of Arts, Asian Studies Stuyvesant High School 1996 - 2001

Data Analysis, Customer Service, Php, Public Speaking, Disaster Recovery, Networking, Report Writing, Operations Management, Computer Repair, Program Management, Performance Metrics, Delegation, Windows, Business Analysis, Strategy, Sharepoint, Performance Standards, Written Skills, Organization and Prioritization Skills, Training, Leadership, Wordpress, Enterprise Software, Javascript, Hardware, Os X, Information Technology, Technical Writing, Visio, Complaints Handling, Interviewing, Listening Skills, Problem Solving, Professional Responsibility, Prioritization, Attention To Detail, Leading Meetings, Highly Adaptable, Software Development Life Cycle

Civil Rights and Social Action
Education
Science and Technology
Arts and Culture
Health

Japanese
Mandarin
Spanish
English

Foundations of Business Certification
Elements of Computer Science Certification
Exceptional Customer Service
Management Development Program
Managing Projects
Careersmart Management Essentials
Business Analysis Essentials
License Gr750156774Ar
Itil® Foundation Certificate In It Service Management
The University of Texas at Austin
The University of Texas at Austin Continuing and Innovative Education
Governor's Center For Management Development
Professional Development Center at the University of Texas at Austin
Peoplecert, License Gr750156774Ar

Business Analyst at The University of Texas at Austin

Austin, Texas

Information Technology and Services

The University of Texas at Austin - Austin, Texas Area since Apr 2013
Business Analyst University of Texas at Austin - Austin, Texas Area Jun 2011 - Mar 2013
Information Technology Coordinator II (Help Desk Operations Manager) University of Texas at Austin - Austin, Texas Area Oct 2009 - Jun 2011
Help Desk Specialist University of Texas at Austin - Austin, Texas Area Nov 2008 - Oct 2009
Tech Writer/Editor II (Technical Communicator) The University of Texas at Austin - Austin, Texas Area Sep 2007 - Nov 2008
Help Desk Specialist University of Texas at Austin - Austin, Texas Area Sep 2006 - Aug 2007
Computer Programmer (Help Desk Representative) University of Texas at Austin - Austin, Texas Area Aug 2005 - Aug 2006
Student Technician University of Texas at Austin - Austin, Texas Area Jul 2003 - Aug 2005
Sr. Student Associate

Complaints Handling, Data Analysis, Public Speaking, Interviewing, Listening Skills, Problem Solving, Operations Management, Performance Metrics, Professional Responsibility, Prioritization, Attention To Detail, Performance Standards, Leading Meetings, Report Writing, Delegation, Outstanding Customer Service, Written Skills, Computer Repair, PHP, HTML, Highly Adaptable, Customer Service, Servers, Organization & prioritization skills

Foundations of Business Certification, The University of Texas at Austin
Elements of Computer Science Certification, The University of Texas at Austin
Exceptional Customer Service, The University of Texas at Austin - Continuing Education
Management Development Program, Governor's Center for Management Development
Managing Projects, UT Austin Professional Development Center
CareerSmart Management Essentials, The University of Texas at Austin

The University of Texas at Austin Mar 2013 to 2000
Business Analyst The University of Texas at Austin - Austin, TX Jun 2011 to Feb 2013
Help Desk Operations Manager The University of Texas at Austin - Austin, TX Oct 2009 to Jun 2011
Help Desk Specialist The University of Texas at Austin - Austin, TX Nov 2008 to Oct 2009
Technical Communicator

Complaints Handling, Data Analysis, Public Speaking, Interviewing, Listening Skills, Problem Solving, Operations Management, Performance Metrics, Professional Responsibility, Prioritization, Attention To Detail, Performance Standards, Leading Meetings, Report Writing, Delegation, Outstanding Customer Service, Written Skills, Computer Repair, PHP, HTML, Highly Adaptable