Abraham A Gutman, 65500 Atlantic Ave UNIT 16F, Boston, MA 02210

6449355, Sep 10, 2002

Dec 19, 1997

08/994057

Abraham Gutman - Miami Beach FL

MediaOne Group, Inc. - Englewood CO
US West, Inc. - Denver CO

H04M 1100

37926501, 379 8818, 37910008, 709277

A method and system are provided for assisting users of a given service. When a request for assistance from a user is received by a service employee, an interaction is initiated between the user and the service employee. A transcript of the interaction is generated during the interaction, and the transcript is transmitted to the user at the end of the interaction. The interaction between the user and the service employee may take place via telephone or electronic mail, and the transcript may be transmitted to either an electronic or physical address associated with the user. The transcript provides a reference for problem resolution, so that the user should not need to request assistance for the same problem in the future.

7765109, Jul 27, 2010

Jan 19, 2006

11/334919

Abraham Gutman - Chestnut Hill MA, US
Michael Goldner - Natick MA, US

AG Mednet, Inc. - Boston MA

G06Q 10/00

705 2, 705 3, 705 4, 705 37, 600300, 600301

Systems and methods for method providing a diagnostic image study to one or more interpreters may include receiving the diagnostic image study at a first translator, making the diagnostic image study available to one or more board certified and credentialed interpreters substantially simultaneously, and selecting one or more of the interpreters to provide an interpretation of the images based on one or more variables.

2007022, Sep 27, 2007

Jan 19, 2006

11/335244

Abraham Gutman - Chestnut Hill MA, US

G06Q 10/00
G06K 9/00

382128000, 705002000

Systems and methods for the distribution of diagnostic imaging studies include a first translator electrically coupled to an imaging device, the first translator being arranged an configured to receive an diagnostic imaging study from the imaging device, compress and encrypt the diagnostic imaging study, and transfer the diagnostic imaging study to one or more additional translators substantially simultaneously. The system may also include a second translator, the second translator being arranged and configured to decrypt and decompress the diagnostic imaging study and a network, coupled between the first translator and the second translator, the network being arranged to transfer the diagnostic image study from the first translator to at least the second translator.

2009031, Dec 17, 2009

Jun 16, 2009

12/485864

Michael Goldner - Natick MA, US
Abraham Gutman - Chestnut Hill MA, US

AGMEDNET, INC. - Boston MA

G06Q 50/00
G06Q 10/00
H04L 9/00
G06F 15/16
G06F 3/048

705 50, 705 7, 705 2, 709218, 709247, 715779

A downloadable agent facilitates medical image transmission in accordance with a clinical trial protocol. The agent includes program code for obtaining or receiving a medical image from a computer storage device or a DICOM-compliant diagnostic instrument, program code for accepting textual information about the patient or medical image and associating the textual information with the medical image to prevent dissociation of the textual information and the medical image, program code for executing a data compliance protocol, program code for encrypting the image and textual information and for compressing at least the image, and program code for transmitting the encrypted image and textual information across a wide area network to a remote translator for decompressing, de-encrypting and viewing of the image and textual information. The data compliance process prohibits inclusion of patient identity information in the associated textual information and medical image.

2010011, May 6, 2010

Jan 13, 2010

12/686701

Abraham Gutman - Chestnut Hill MA, US
Michael Goldner - Natick MA, US

AGMEDNET, INC. - Boston MA

G06Q 50/00

705 2

Systems and methods for method providing a diagnostic image study to one or more interpreters may include receiving the diagnostic image study at a first translator, making the diagnostic image study available to one or more board certified and credentialed interpreters substantially simultaneously, and selecting one or more of the interpreters to provide an interpretation of the images based on one or more variables.