Work:
IDS USA, Inc. / Li Jul 2010 to Aug 2012
Import Supervisor Operations Representative
Vandegrift Forwarding Co., Inc Nov 2005 to Jun 2010
Automated Broker Interface
American Shipping Companies - Englewood Cliffs, NJ Aug 2003 to Aug 2005
Data Entry Clerk
All City Brokers & Forwarders, Co - Fort Lee, NJ
I'm contacting you in regards to the job opening/position within your company. Attached is a copy of my resume and a brief description of myself as indicated below. My relevant qualifications include my High School Diploma & College credits-2004 in Administration Certified Microsoft & Excel intermediate level. Please also note my most recent position was as a Brokerage Supervisor for IDS USA, Inc. In this role, I was responsible for the following: * Coordinating inland moves with truckers, importers, and consignees to ensure a seamless Delivery process. * Bilingual: English and Spanish, verbal representative. * Identified Client Importer needs and resolve grievances with carriers, forwarders, and US Customs. * Supported increase in productivity levels by streamlining accounting processes. * Prepared Customer Analysis Reports for Management. * Created invoices and tracked overdue accounts. * Provided quality customer service, supervised the office staff. * Maintained detailed records, statements, classifying, & auditing files before filing them in order, per Customer(s). . And during my tenure, Customs Entry Representative and Client Services Specialist. I'm an energetic and ambitious person. I'm Bilingual, able to speak and write in both English & Spanish. I specialize in data entry, importing data management and client satisfaction. I have over 9 years of experience in providing high quality professional customer service and commitment when representing companies and clients. I demonstrate control and efficiency in precise data entry, time management and organizational skills. With my skill set and prove track record, I can be a valuable addition to your Company. I'm willing to learn and teach with a Positive attitude. I'm open minded on any challenging tasks and most importantly, I always put the best interests of the company first.
