Location:
350 Cypress Creek Rd, Cedar Park, TX 78613
Work:
Endis
2009 - 2011
Support Lead For Us Operations
Flextronics
2009 - 2011
Quality Assurance Inspector
Education:
Full Sail University 2003 - 2004
Associates, Animation
College of the Ozarks 1999 - 2003
Bachelors, Bachelor of Science
Full Sail University
Skills:
Attention To Detail, Bpo, Call Centers, Cross Team Collaboration, Css, Customer Experience, Customer Insight, Customer Retention, Investigative Reporting, Customer Satisfaction, Customer Service, Html 5, Mobile Devices, Php, Process Analysis, Process Improvement, Product Innovation, Quality Assurance Processes, Root Cause Analysis, Root Cause Problem Solving, Reporting and Analysis, Seo, Software Quality Assurance, Systems Analysis, System Automation, Team Leadership, Team Management, Technical Support, Troubleshooting, Vendor Management, Web Design, Web Development, Wordpress, Workforce Management, 3D Animation, 3D Modeling, 3D Studio Max, Adobe Acrobat, Adobe Photoshop, Digital Compositing, Javascript, Maya, Microsoft Excel, Microsoft Word, Xml
Certifications:
Salesforce Certified Administrator
Certified Developer