Work:
Exl
Manager - Banking and Financial Services
Exl
Jun 2009 - Nov 2012
Lead Assistant Manager - Operations
Wipro Bpo
Aug 2003 - Mar 2009
Team Leader - Operations
Education:
Nyu Stern School of Business 2016 - 2017
Master of Science, Masters, Business
Project Management Institute 2013 - 2016
Department of Technology, Savitribai Phule Pune University 2005 - 2008
Bachelors, Bachelor of Arts, Commerce, Business
New York University
Master of Science, Masters
Skills:
Operations Management, Team Management, Process Improvement, Six Sigma, Management, Crm, Business Process Improvement, Analysis, Vendor Management, Business Analysis, Quality Management, Visio, Manage Client Relationships, Data Analysis, Performance Management, Service Delivery, Project Management, Customer Relationship Management, Training, Bpo, Business Process, Outsourcing, Business Process Outsourcing, People Management, Transition Management, Lean Six Sigma, Value Stream Mapping, Sla, Offshoring, Tableau, Microsoft Power Bi, Microsoft Excel, Microsoft Word, Powerpoint, Mis, Sql, R, Python, Process Flow Documentation, Decision Analysis, Data Science, Management Information Systems
Certifications:
Pmp
Intro320
Ins 21
License 1677336
The Institutes
The Insittues
Pmi, License 1677336