Aimee Yerton resumes & CV records
Resumes
Director, Analysis And Reporting And Website Fulfillment
Location:
587 Auten Rd, Hillsborough, NJ 08844
Industry:
Legal Services
Work:
LexisNexis Martindale-Hubbell
- New Providence, NJ since Apr 2012
Director, Customer Support Self Employed since Oct 2012
Health Coach at Take Shape for Life LexisNexis Martindale-Hubbell - New Providence, NJ 2006 - May 2012
Customer Support Manager, Law Firm Marketing Solutions LexisNexis Martindale-Hubbell - New Providence, NJ 2002 - 2006
Customer Relations Team Lead and Training Coordinator LexisNexis Martindale-Hubbell - New Providence, NJ 1999 - 2002
Customer Relations Representative Brad Benson Mistubishi/Hyundai Oct 1997 - Mar 1999
Parts Manager/Service Secretary/Warranty Administrator Associates in Computerized Accounting/ACA Learning Center Feb 1997 - Oct 1997
Administrative Assistant
Director, Customer Support Self Employed since Oct 2012
Health Coach at Take Shape for Life LexisNexis Martindale-Hubbell - New Providence, NJ 2006 - May 2012
Customer Support Manager, Law Firm Marketing Solutions LexisNexis Martindale-Hubbell - New Providence, NJ 2002 - 2006
Customer Relations Team Lead and Training Coordinator LexisNexis Martindale-Hubbell - New Providence, NJ 1999 - 2002
Customer Relations Representative Brad Benson Mistubishi/Hyundai Oct 1997 - Mar 1999
Parts Manager/Service Secretary/Warranty Administrator Associates in Computerized Accounting/ACA Learning Center Feb 1997 - Oct 1997
Administrative Assistant
Education:
Rider University 1992 - 1996
BS Business Administration, Human Resource Management Keller Graduate School of Management of DeVry University 2008
MBA, Management
BS Business Administration, Human Resource Management Keller Graduate School of Management of DeVry University 2008
MBA, Management
Skills:
Management, Customer Satisfaction, Salesforce.com, Training, Customer Service, Customer Experience, Crm, Customer Support, Call Centers, Net Promoter Score, Leadership, Project Management, Account Management, Business Analysis, Cross Functional Team Leadership, Customer Retention, Change Management, Process Improvement, Recruiting, Team Building, People Management, Call Center Metrics, Employee Training, Employee Engagement, Data Analysis, Coaching, Analytics
Interests:
Children
Awards:
Presidential Scholarship
Rider University
Competitive scholarship awarded based on a combination of cumulative GPA and standardized test scores.
Rider University
Competitive scholarship awarded based on a combination of cumulative GPA and standardized test scores.
Director, Customer Support At Lexisnexis Martindale-Hubbell
Position:
Director, Customer Support at LexisNexis Martindale-Hubbell, Health Coach at Take Shape for Life at Self Employed
Location:
Greater Philadelphia Area
Industry:
Information Services
Work:
LexisNexis Martindale-Hubbell
- New Providence, NJ since Apr 2012
Director, Customer Support Self Employed since Oct 2012
Health Coach at Take Shape for Life LexisNexis Martindale-Hubbell - New Providence, NJ 2006 - May 2012
Customer Support Manager, Law Firm Marketing Solutions LexisNexis Martindale-Hubbell - New Providence, NJ 2002 - 2006
Customer Relations Team Lead and Training Coordinator LexisNexis Martindale-Hubbell - New Providence, NJ 1999 - 2002
Customer Relations Representative Brad Benson Mistubishi/Hyundai Oct 1997 - Mar 1999
Parts Manager/Service Secretary/Warranty Administrator Associates in Computerized Accounting/ACA Learning Center Feb 1997 - Oct 1997
Administrative Assistant
Director, Customer Support Self Employed since Oct 2012
Health Coach at Take Shape for Life LexisNexis Martindale-Hubbell - New Providence, NJ 2006 - May 2012
Customer Support Manager, Law Firm Marketing Solutions LexisNexis Martindale-Hubbell - New Providence, NJ 2002 - 2006
Customer Relations Team Lead and Training Coordinator LexisNexis Martindale-Hubbell - New Providence, NJ 1999 - 2002
Customer Relations Representative Brad Benson Mistubishi/Hyundai Oct 1997 - Mar 1999
Parts Manager/Service Secretary/Warranty Administrator Associates in Computerized Accounting/ACA Learning Center Feb 1997 - Oct 1997
Administrative Assistant
Education:
Rider University 1992 - 1996
BS Business Administration, Human Resource Management Keller Graduate School of Management of DeVry University 2008
MBA, Management
BS Business Administration, Human Resource Management Keller Graduate School of Management of DeVry University 2008
MBA, Management
Skills:
Customer Support, People Management, Customer Satisfaction, Net Promoter Score, Call Center Metrics, Call Center, Management, Salesforce.com
Honor & Awards:
Rider University Presidential Scholar, 1992-1996
LexisNexis Peak Performance Award, Q2 2003
Awards:
Presidential Scholarship
Rider University
Competitive scholarship awarded based on a combination of cumulative GPA and standardized test scores.
Rider University
Competitive scholarship awarded based on a combination of cumulative GPA and standardized test scores.