Industry:
Information Technology And Services
Work:
Hotel Connections
Implementation Project Manager
Techsolutions Ltd.
Project Manager and Director of Customer Service
Zoom National
Apr 2016 - Jan 2018
Project Manager
1St Sos
Feb 2015 - Apr 2017
Project Implementation Manager
Hilton Worldwide
Jan 2014 - Feb 2015
Operations Project Manager
North Beach Village Resort
Jan 2013 - Jan 2014
Operations Project Manager
Waldorf Astoria Hotels & Resorts
Sep 2009 - Jan 2013
Resource Development Manager
The Setai, Miami Beach
2008 - 2009
Guest Service Representative
Education:
International College of Hotel Management 2004 - 2008
Bachelors, Bachelor of Arts, Management, Hotel Management
The College of Hotel Management
Skills:
Hotel Management, Housekeeping, Hotels, Hotsos, Onq, Micros, Adp Payroll, Resorts, Human Resources, Food and Beverage, Banquet Operations, Landscaping, Laundry Services, Hospitality Management, Hospitality Industry, Pre Opening, Hospitality, Customer Service, Rooms Division, Front Office, Revenue Analysis, Banquets, Project Management, Operations Management, Customer Relationship Managment, Strategic Planning, Business Development, International Shipping, Transportation Management, Customer Experience, Process Improvements, Offshoring, Systems Integration, Budget Administration, Finance, Budgeting, Customer Relationship Management, Customer Satisfaction, Entrepreneurship, Jira, Ms Office, Problem Resolution, Negotiation, Staff Development, Customer Support, Customer Service Management, Leadership, Forecast, Crypto Currency, Zendesk, Dropbox, Digital Wallet Technologies, Blockchain Ledgers, Knowledge Base Management, Freshdesk, Admin Panels, Concept Draw, Work Front, Start Up Ventures, Service Delivery Management, Start Up Consulting, Executive Operations Management, Managing Global Operations, Small Business Marketing, Agile and Waterfall Methodologies, Microsoft Project, Slack, Grantt
Languages:
Croatian
Serbian
Spanish
English
Macedonian
Certifications:
American Hospitality Association For Executive Hospitality Management
Cert Prep: Project Management Professional (Pmp)®
Scrum: the Basics
Logistics Foundations
Pmpâ® Certification Training Course
Scrum: Advanced
