Alex J Helms, 33Frisco, TX

4636 Chapman St, The Colony, TX 75056

Computer Software

Zix Corporation Sep 2019 - Apr 2020
Level Ii Support Technician Humacore Technologies May 2018 - Nov 2018
Network Engineer Phaseware, Inc. Jul 2017 - May 2018
It Manager Active Computers Dec 2015 - Apr 2017
Lead Systems Administrator H&H Technologies May 2014 - Dec 2015
Junior Technician Ubreakifix May 2014 - Dec 2015
Cell Technician Staples Mar 2013 - Nov 2013
Staples Resident Technician Acs Technologies Jul 2012 - Jan 2013
Customer Service Representative Sprint Jan 2010 - Apr 2010
Customer Service Representative

Lonestar Community College 2011 - 2013
Associates, Applied Science Collin College 2009 - 2010
Associates, Applied Science, Cybersecurity

Project Management, Microsoft Office, Customer Service, Firewalls, It Management, Virtualization, U.s. Health Insurance Portability and Accountability Act, Computer Networking, Cabling, Corporate Governance, Virtual Private Network, Cloud Computing, Technical Support, Cybersecurity, Information Technology, Analytical Skills, Windows Server, Operating Systems, Office 365, Exchange, Powershell, Group Policy, Routers, Ubuntu, Hyper V, Synology, Microsoft Sql Server, Linux, Sql, Leadership, Training, Problem Solving, Creative Problem Solving, Networking, Domain Controller, Network Virtualization, P2V, 3Cx, Connectwise, Labtech, Solarwinds, Backup Solutions, Windows Administration, It Governance, It Asset Management, Cmdb, Windows 7, Windows 8, Windows Vista, Windows Xp Pro, Tcp/Ip, Dns Management, Network Topology, Dlna, Ios, Cisco Technologies, Antivirus, Backtrack, Pop3, Imap, File Management, Backup and Restore, Bios, Cmos, Computer Hardware, Hardware Diagnostics, Software Installation, A+ Trained, Windows Xp, Trend Micro Anti Virus, Microsoft Exchange, Sonicwall, Screenconnect, Windows 10, Active Directory Experience, Raid, Windows Server 2008, Windows Server 2012, Windows Sbs 2011, Windows Sbs 2008

English