Alicia Drury resumes & CV records
Resumes
Customer Service Team Lead
Location:
Chandler, AZ
Industry:
Transportation/Trucking/Railroad
Work:
Ports America
May 2010 - Aug 2011
Customer Support Analyst Ports America May 2010 - Aug 2011
Customer Service Team Lead Volt Technical Resources Feb 2010 - Mar 2010
Tsr 1 Dhl Feb 2006 - Aug 2009
Edi Analyst Dhl Feb 2006 - Sep 2008
Activation Analyst Ikon Office Solutions Jan 2000 - Dec 2005
Equipment Specialist
Customer Support Analyst Ports America May 2010 - Aug 2011
Customer Service Team Lead Volt Technical Resources Feb 2010 - Mar 2010
Tsr 1 Dhl Feb 2006 - Aug 2009
Edi Analyst Dhl Feb 2006 - Sep 2008
Activation Analyst Ikon Office Solutions Jan 2000 - Dec 2005
Equipment Specialist
Education:
Mesa Community College 2014 - 2016
University of Phoenix Jan 1, 2002 - 2005
South Mountain Community College Jan 1, 1999 - 2002
Associates, Associate of Arts, Computer Systems
University of Phoenix Jan 1, 2002 - 2005
South Mountain Community College Jan 1, 1999 - 2002
Associates, Associate of Arts, Computer Systems
Skills:
Process Improvement, Program Management, Edi, Crm, Customer Service, It Management, Management, Project Management, Visio, Change Management, Business Analysis, Vendor Management, Business Process Improvement, Operations Management, Salesforce.com, Software Documentation, Integration, Cross Functional Team Leadership, Business Intelligence, Analysis, Crm Software, Employee Training, Training and Development, Cisco Technologies, Ospf, Eigrp