Alicia Ann Washington, 45Charlotte, NC

Company: K-mart - Concord, NC Apr 2007 Position: Visual merchandiser

Answering and directing phone calls • making phone calls • taking and distributing messages • handling inquiries and incoming work requests • reviewing files and records to answer requests for information • checking and distributing documents and correspondence • receiving • sorting and distributing incoming mail • maintaining filing systems • compiling records of office activities • photocopying • scanning and faxing • sending emails • preparing outgoing mail • typing documents • data entry • organizing meetings and appointments • coordinating work flow • managing petty cash organizational and planning • prioritizing • data management • pays attention to detail and accuracy • problem-solving • adaptability • team work • excellent communication skills • knowledge of relevant software applications (Microsoft Office • Excel • and Access) • proficient in use of email and internet good numeracy skills • keyboard skills • knowledge of office management systems and procedures • and knowledge of administrative procedures.