Allen Hayes resumes & CV records
Resumes
Allen Hayes
Position:
Chief Executive Officer & COO at Root Cause Solutions & Services, LLC
Location:
Ponte Vedra Beach, Florida
Industry:
Management Consulting
Work:
Root Cause Solutions & Services, LLC
- Jacksonville, Florida Area since Apr 2009
Chief Executive Officer & COO Fortegra Financial Oct 2010 - Jan 2013
Vice President - Operational Excellence OPENLANE Aug 2009 - Oct 2010
Lean Six Sigma Director Hewlett-Packard Nov 2006 - Jan 2009
Lean Six Sigma Deployment Leader 21st Century Insurance 2005 - 2006
Director, Quality and Process Improvement 21st Century Insurance 2003 - 2005
Service Center Site Director Ford Motor Credit Company Jun 2001 - Jun 2003
Director, Customer Relationship Management Gateway 2000 - 2001
Sr. Manager,Six Sigma Ford Motor Credit Company Dec 1998 - Sep 2000
Quality Manager (Master Black Belt) Quaker State Oct 1997 - Dec 1998
Sr. Customer Support Manager GE Capital Aug 1988 - Dec 1997
Client Services Manager
Chief Executive Officer & COO Fortegra Financial Oct 2010 - Jan 2013
Vice President - Operational Excellence OPENLANE Aug 2009 - Oct 2010
Lean Six Sigma Director Hewlett-Packard Nov 2006 - Jan 2009
Lean Six Sigma Deployment Leader 21st Century Insurance 2005 - 2006
Director, Quality and Process Improvement 21st Century Insurance 2003 - 2005
Service Center Site Director Ford Motor Credit Company Jun 2001 - Jun 2003
Director, Customer Relationship Management Gateway 2000 - 2001
Sr. Manager,Six Sigma Ford Motor Credit Company Dec 1998 - Sep 2000
Quality Manager (Master Black Belt) Quaker State Oct 1997 - Dec 1998
Sr. Customer Support Manager GE Capital Aug 1988 - Dec 1997
Client Services Manager
Education:
University of West Alabama 1983 - 1987
Skills:
Six Sigma, Lean Manufacturing, Vendor Relationships, Contract Negotiation, Restructuring, Process Improvement, Business Process Improvement, Call Center, Leadership, Operational Excellence, Automotive, Vendor Management, Mergers, CRM, Mergers & Acquisitions, Call Centers, Change Management, Outsourcing, Program Management, Business Transformation, Operations Management, Management
Engineering Technician A At Nsk Steering Systems America
Position:
Engineering Technician A at NSK Steering Systems
Location:
Bennington, Vermont
Industry:
Automotive
Work:
NSK Steering Systems
since Jan 2006
Engineering Technician A NSK Steering systems Jan 2005 - Jan 2006
Team Technician NSK Steering Systems Jun 2002 - Jan 2005
Lead Team Technician
Engineering Technician A NSK Steering systems Jan 2005 - Jan 2006
Team Technician NSK Steering Systems Jun 2002 - Jan 2005
Lead Team Technician
Skills:
Manufacturing, FMEA, APQP, Troubleshooting, Automotive, Microsoft Office, Microsoft Excel, Lean Manufacturing, Customer Service, Strategic Planning, Negotiation, Product Development
Allen Hayes
Location:
United States
Allen Hayes
Location:
United States
Education:
Sam Houston State University 1980
Allen Hayes
Location:
United States
Allen Hayes
Location:
United States
Allen Hayes - Ponte Vedra Beach, FL
Work:
ROOT CAUSE SOLUTIONS & SERVICES, LLC 2009 to 2000
Co-Founder / Managing Partner Fortgegra Financial Corporation - Jacksonville, FL Oct 2010 to Jan 2013
Vice President - Service Center Operational Excellence OPENLANE, INC - Mesa, AZ Aug 2009 to Oct 2010
Director, Call Center Business Process Improvement HP COMPANY - Plano, TX 2006 to 2009
Senior Executive Internal Call Center Consultant 21st CENTURY INSURANCE GROUP - Woodland Hills, CA 2003 to 2006
Director of Call Center Quality and Process Improvement FORD FINANCIAL - Huntington Beach, CA 2001 to 2003
Director, Customer Relationship Management GATEWAY COMPUTERS INC - Lake Forest, CA 2000 to 2001
Sr. Manager, Lean Six Sigma FORD FINANCIAL - Richardson, TX 1998 to 2000
Quality Manager (Master Black Belt) QUAKER STATE OIL CORPORATION - Irving, TX 1997 to 1998
Sr. Customer Support Manager GE CAPITAL CREDIT CORPORATION - Addison, TX 1988 to 1997
Client Services Manager
Co-Founder / Managing Partner Fortgegra Financial Corporation - Jacksonville, FL Oct 2010 to Jan 2013
Vice President - Service Center Operational Excellence OPENLANE, INC - Mesa, AZ Aug 2009 to Oct 2010
Director, Call Center Business Process Improvement HP COMPANY - Plano, TX 2006 to 2009
Senior Executive Internal Call Center Consultant 21st CENTURY INSURANCE GROUP - Woodland Hills, CA 2003 to 2006
Director of Call Center Quality and Process Improvement FORD FINANCIAL - Huntington Beach, CA 2001 to 2003
Director, Customer Relationship Management GATEWAY COMPUTERS INC - Lake Forest, CA 2000 to 2001
Sr. Manager, Lean Six Sigma FORD FINANCIAL - Richardson, TX 1998 to 2000
Quality Manager (Master Black Belt) QUAKER STATE OIL CORPORATION - Irving, TX 1997 to 1998
Sr. Customer Support Manager GE CAPITAL CREDIT CORPORATION - Addison, TX 1988 to 1997
Client Services Manager
Education:
UNIVERSITY OF WEST ALABAMA - Livingston, AL 1983 to 1987
BS
BS
Allen Hayes - Mabelvale, AR
Work:
Cardinal Health 2011 to Present
Customer Order Management, Rep II ALLY FINANCIAL SERVICES - Little Rock, AR 2003 to 2011
Loan and Loss Mitigation BESTWAY RENTALS - Little Rock, AR 2002 to 2003
Store Manager RENT A CENTER - Little Rock, AR 1998 to 2002
Store Manager FOOTLOCKER - Little Rock, AR 1991 to 1998
Store Manager
Customer Order Management, Rep II ALLY FINANCIAL SERVICES - Little Rock, AR 2003 to 2011
Loan and Loss Mitigation BESTWAY RENTALS - Little Rock, AR 2002 to 2003
Store Manager RENT A CENTER - Little Rock, AR 1998 to 2002
Store Manager FOOTLOCKER - Little Rock, AR 1991 to 1998
Store Manager
Education:
Arkansas State University - Jonesboro, AR
Bachelor of Science in Human Resource Management
Bachelor of Science in Human Resource Management