Amy Kurek resumes & CV records
Resumes
It Process Analyst Lead
Location:
289 Berea St, Berea, OH 44017
Industry:
Information Technology And Services
Work:
Progressive Insurance
It Process Analyst Lead Progressive Insurance Apr 2013 - Sep 2016
It Process Analyst Senior Progressive Insurance May 2010 - Apr 2013
Problem Management Keybank Mar 2005 - May 2010
Problem Management Progressive Insurance Mar 2005 - May 2010
Senior It Process Analyst, Service Request Management 2005 Key Bank Jul 2000 - Mar 2005
Business Analyst Jpmorgan Chase & Co. 1995 - 1998
Business Analyst Jpmorgan Chase & Co. Aug 1993 - 1995
Customer Service
It Process Analyst Lead Progressive Insurance Apr 2013 - Sep 2016
It Process Analyst Senior Progressive Insurance May 2010 - Apr 2013
Problem Management Keybank Mar 2005 - May 2010
Problem Management Progressive Insurance Mar 2005 - May 2010
Senior It Process Analyst, Service Request Management 2005 Key Bank Jul 2000 - Mar 2005
Business Analyst Jpmorgan Chase & Co. 1995 - 1998
Business Analyst Jpmorgan Chase & Co. Aug 1993 - 1995
Customer Service
Education:
Cuyahoga Community College 1992 - 1992
Associates, Associate of Arts Cuyahoga Community College 1988 - 1991
Strongsville High School 1988
Associates, Associate of Arts Cuyahoga Community College 1988 - 1991
Strongsville High School 1988
Skills:
Itil, Testing, Quality Assurance, User Acceptance Testing, Process Improvement, Agile Methodologies, Disaster Recovery, Vendor Management, Problem Analysis, Analysis, Change Management, Sharepoint, Business Requirements