Position:
Director of Community & Customer Success at Automatic Labs, Co-founder at Get Satisfaction
Location:
San Francisco, California
Work:
Automatic Labs
- San Francisco, CA since May 2013
Director of Community & Customer Success
Get Satisfaction
since Jan 2007
Co-founder
Get Satisfaction
Feb 2010 - Feb 2013
Director of Community Education & Co-founder
Get Satisfaction
Jan 2007 - Feb 2010
Chief Community Officer & Co-founder
Valleyschwag
Mar 2006 - Jan 2007
Community Manager
Rubyred Labs, Inc.
Jun 2005 - Jan 2007
Co-founder, Project Manager & Director of Operations
Jan 2005 - Jun 2005
Freelance Web Consultant
Solano Cellar
Oct 2003 - Jan 2005
Webmistress
Bright Wire
2000 - 2002
Production Artist/ Front-end coder
Violet
1999 - 2000
Web Producer
frogdesign
1997 - 1999
Producer
Prophet Communications
Aug 1996 - Oct 1997
Producer, Production Artist & Office Manager
Education:
San Francisco State University Sep 1992 - Jan 1995
BA, Liberal Studies & Creative Arts
Skills:
Community Management, Project Management, Community Engagement, E-commerce, Product Management, Social Media, Training, Online Marketing, Email Marketing, Blogging, Team Building, Twitter, Hootsuite, Facebook, Custom Facebook Pages, Yammer, Pinterest, Instagram, Photoshop, HTML, Salesforce.com, Google Analytics