Amy M Waack, 46825 Itchy Acres Ln, Reedsville, WI 54230

Mentions for Amy M Waack

Amy Waack resumes & CV records

Resumes

Business Analyst

Location:

Reedsville, WI

Industry:

Telecommunications

Work:

Orion Energy Systems, Inc.
Business Analyst Charter Communications Aug 2009 - Nov 2018
Reporting Coordinator Charter Communications Nov 2006 - Aug 2009
Retention Supervisor Charter Communications Nov 2004 - Nov 2006
Broadband Customer Care Supervisor Charter Communications Jul 2004 - Nov 2004
Communications Center Lead Charter Communications Nov 2003 - Jul 2004
Customer Care Coaching Lead Charter Communications Jun 2002 - Nov 2003
Customer Service Representative

Education:

Northern Michigan University 1997 - 2002
Bachelors, Bachelor of Science, Computer Information Systems Northern Michigan University 1998 - 1999
Bachelors, Bachelor of Science

Skills:

Call Centers, Telecommunications, Process Improvement, Troubleshooting, Vendor Management, Voip, Customer Experience, Cross Functional Team Leadership, Workforce Management, Wireless, Customer Satisfaction, Operations Management

Amy Waack

Amy Waack - Reedsville, WI

Work:

Charter Communications Aug 2009 to 2000
Operations Analyst Charter Communications - Fond du Lac, WI Nov 2006 to Aug 2009
Retention Supervisor Charter Communications - Fond du Lac, WI Nov 2004 to Nov 2006
Broadband Customer Care Supervisor Charter Communications - Fond du Lac, WI Jul 2004 to Nov 2004
Communications Center Lead Charter Communications - Fond du Lac, WI Nov 2003 to Jul 2004
Customer Care Coaching Lead Charter Communications - Fond du Lac, WI Jun 2002 to Nov 2003
Customer Service Representative

Education:

Northern Michigan University - Marquette, MI Sep 1997 to May 2002
Bachelor of Science in End User Support and Marketing

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