Location:
3136 Pyramid Cir, Manchester, MD 21102
Work:
Dispatchtrack
Senior Project Manager and Implementation Consultant
Ups Logistics Technologies
Oct 2012 - Apr 2014
Sales Operations Manager
Ups Logistics Technologies
Oct 2012 - Apr 2014
Senior Project Manager, Pmo
Ups Logistics Technologies
Feb 2006 - Oct 2012
Project Manager
Ups Logistics Technologies
Feb 2003 - Feb 2006
Technical Support Manager
Ups Logistics Technologies
Feb 2003 - Feb 2004
Quality Assurance Manager
Ups Logistics Technologies
Feb 2002 - Feb 2003
Quality Assurance Tester
Ups Logistics Technologies
Feb 2000 - Feb 2002
Technical Support
Omnitracs
Feb 2000 - Feb 2002
Project Manager
Education:
Frostburg State University 1991 - 1995
Bachelors, Bachelor of Arts, Psychology, Sociology
Skills:
Process Improvement, Quality Assurance, Salesforce.com, Software Project Management, Call Center, Saas, Project Management, Business Analysis, Technical Support, Account Management, Software Consulting, Crm, Call Centers, Software Development, Visio, Software Quality Assurance, Program Management, Agile Methodologies, Software Documentation, Cross Functional Team Leadership, Professional Services, Databases, Sales Operations, Integration, Ms Project, Windows, Business Process, Telecommunications, Operations Management, Sql, Change Management, Logistics, Business Intelligence, Enterprise Software, Test Planning, Software Implementation, Training, Microsoft Sql Server, Testing, Team Building, Business Process Improvement, Customer Relationship Management