Ana Fermin resumes & CV records
Resumes
![Ana Fermin Photo 38 Ana Fermin Photo 38](/i/cbdec2c090943cbfc065c9deec63bf1c.jpg)
Fix Agent At Comcast Cable
Location:
United States
Industry:
Telecommunications
Work:
Mercedes Benz USA
Jul 2010 - Jan 2011
Blackberry Technician AT&T Mobility Oct 2006 - Dec 2010
Enterprise Technical Support Core Specialist/ AT&T Mobility Apr 2007 - Nov 2008
Laptop Connect Technical Support Specialist AT&T Mobility Jan 2007 - Apr 2007
Advanced Network Services Technical Support Specialist
Blackberry Technician AT&T Mobility Oct 2006 - Dec 2010
Enterprise Technical Support Core Specialist/ AT&T Mobility Apr 2007 - Nov 2008
Laptop Connect Technical Support Specialist AT&T Mobility Jan 2007 - Apr 2007
Advanced Network Services Technical Support Specialist
Education:
University of Phoenix 2013 - 2015
Associate of Arts and Sciences (AAS), Information Technology Passaic County Community College 2006 - 2006
Universidad Tecnológica de Santiago 2005 - 2005
AS, Business Administration, Hospitality
Associate of Arts and Sciences (AAS), Information Technology Passaic County Community College 2006 - 2006
Universidad Tecnológica de Santiago 2005 - 2005
AS, Business Administration, Hospitality
Skills:
Blackberry, Smartphones, Troubleshooting, Desktop Support, Blackberry Enterprise Server, Technical Support, VoIP, iPhone, Call Centers, Computer Repair, Computer Hardware, Wireless, VPN, Management, Mobile Devices, Windows Server, Networking, Help Desk Support, Android, Windows
Languages:
Spanish
![Ana Fermin Photo 39 Ana Fermin Photo 39](https://media.licdn.com/mpr/mpr/shrink_150_150/p/2/000/058/11b/00108fd.jpg)
Helpdesk/Blackberry Technician Currently Looking For Job Opportunities
Location:
Greater New York City Area
Industry:
Telecommunications
![Ana Fermin Photo 40 Ana Fermin Photo 40](/img/not-found.png)
Laptop Connect Technical Support Specialist At At&T Wireless
Position:
Laptop Connect Technical Support Specialist at AT&T Wireless
Location:
Greater New York City Area
Industry:
Telecommunications
Work:
AT&T Wireless
Laptop Connect Technical Support Specialist AT&T Wireless 2007 - 2008
Laptop Connect Technical Support
Laptop Connect Technical Support Specialist AT&T Wireless 2007 - 2008
Laptop Connect Technical Support
Education:
Instituto Tecnológico de Santo Domingo
Interests:
• PC Repair.
• Reading Books.
• Working with mobile devices.
• Technical Troubleshooting.
![Ana Fermin Photo 41 Ana Fermin Photo 41](/img/not-found.png)
Independent Individual & Family Services Professional
Location:
Greater New York City Area
Industry:
Individual & Family Services
Skills:
Microsoft Office
![Ana Fermin Photo 42 Ana Fermin Photo 42](/img/not-found.png)
Independent Events Services Professional
Location:
Greater New York City Area
Industry:
Events Services
![Ana Fermin Photo 43 Ana Fermin Photo 43](/img/not-found.png)
Ana Fermin - Fort Lee, NJ
Work:
APD LUXURY TRANSPORTATION LLC - Fort Lee, NJ 2012 to 2015
Administrative Assistant POPULAR BANK, S.A 2001 to 2010
Personal Banker
Administrative Assistant POPULAR BANK, S.A 2001 to 2010
Personal Banker
Education:
Instituto Tecnologico de Santo Domingo 2006
Management Pontificia Universidad Catolica Madre y Maestra 2002
Bachelor of Science in Business Administration
Management Pontificia Universidad Catolica Madre y Maestra 2002
Bachelor of Science in Business Administration
![Ana Fermin Photo 44 Ana Fermin Photo 44](/img/not-found.png)
Ana Fermin - Lancaster, PA
Work:
Mercedes Benz USA - Montvale, NJ Jul 2010 to Jan 2011
Blackberry Technician AT&T Mobility - Paramus, NJ Nov 2008 to Jul 2010
Enterprise Technical Support Core Specialist AT&T Mobility - Paramus, NJ Apr 2007 to 2008
Laptop Connect Technical Support Specialist AT&T Mobility - Paramus, NJ 2007 to Jan 2007
Advanced Network Services Technical Support Specialist AT&T Mobility - Paramus, NJ Oct 2006 to 2007
Business End User Care
Blackberry Technician AT&T Mobility - Paramus, NJ Nov 2008 to Jul 2010
Enterprise Technical Support Core Specialist AT&T Mobility - Paramus, NJ Apr 2007 to 2008
Laptop Connect Technical Support Specialist AT&T Mobility - Paramus, NJ 2007 to Jan 2007
Advanced Network Services Technical Support Specialist AT&T Mobility - Paramus, NJ Oct 2006 to 2007
Business End User Care
Education:
Passaic County Community College - Paterson, NJ Sep 2006 to Dec 2006
Information Technology, Computer Science Universidad Technologica De Santiago - Santiago, Regin Metropolitana Jan 2005 to Dec 2005
Information Technology, Computer Science Universidad Technologica De Santiago - Santiago, Regin Metropolitana Jan 2005 to Dec 2005
Skills:
Extensive experience with Blackberry and Blackberry Enterprise Server Administration. On-Call, Blackberry experience 6+ years of solid technical help desk experience Hands-on and proactive Excellent problem-solving abilities Ability to work well within teams and foster teamwork Remote access technologies: (VPN, dial-up, terminal services) GUI and Tools: Ms Office, Remedy Operating Systems: Windows 7, XP, Vista, Windows 2003, Trainings completed: Blackberry Enterprise Server Training 5.0 Blackberry Device Support Center Expert Blackberry Server Support Specialist Blackberry Solutions Designer