Location:
453 Lincoln St, Carlisle, PA 17013
Work:
Orthotic Holdings Inc. (Ohi)
Principal, Business Systems Analyst
Ca Technologies
Oct 2007 - Jun 2019
Senior Business Systems Analyst
Executive Briefing Center
Oct 1998 - Oct 2007
Pre-Sales Technical Consultant
Computer Associates International
Jun 1985 - Jan 1991
Pre-Sales Systems Engineer
Education:
Southern New Hampshire University 2019 - 2021
Bachelors, Bachelor of Business Administration
Trailhead By Salesforce
Nassau Community College
Associates, Associate of Arts, Applied Science
Skills:
Salesforce.com, Sales Operations, Pre Sales, Sales Enablement, Customer Engagement, Client Education, Global Operations, Business Analysis, Business Process Improvement, Customer Experience, Program Management, Lead Management, Requirements Analysis, Requirements Gathering, Problem Solving, Salesforce.com Certified Administrator, Customer Relationship Management, Integration, Business Process, Project Management, Business Intelligence, Strategy, Agile and Waterfall Methodologies, Cloud Computing, Hands on Training, Business Requirements, User Acceptance Testing, Sales Process, Enterprise Software, Software As A Service, Salesforce Sales Cloud, Training Delivery, Training and Development, Presentation Skills, Customer Service, Employee Training, Cross Team Collaboration, Field Enablement, Functional Requirements, Salesforce.com Administration, It Enabled Business Transformation, Sales Enablement Tools, Technology Enabled Business Transformation, Training Facilitation, Presentation Design, Salesforce.com Implementation, Unicenter Service Desk, Pre/Post Sales Engineers, Customer Support, Business Operations, Sales Automation
Certifications:
Salesforce.com Certified Administrator
Scrum Master Accredited Certification
Certified Safe 4.5
Prodly Moover Certification