Work:
Missouri State University
Enterprise System Administrator
Missouri State University
Mar 2010 - Jan 2017
Centralized User Support Specialist
Missouri State University
Oct 2005 - Feb 2010
Distributed User Support Specialist
Missouri State University
Jul 2002 - Oct 2005
Distributed User Support Specialist - Part Time
Education:
Ozarks Technical Community College 2010 - 2010
Associates, Associate of Arts
Missouri State University 1998 - 2001
Bachelors, Bachelor of Science, Computer Information Systems
Ozarks Technical Community College 1996 - 1998
Associates, Associate of Arts, General Education
Skills:
Troubleshooting, Windows 7, Customer Service, Computer Hardware, Powerpoint, Windows, Html, Help Desk Support, Windows Server, Css, Os X, Microsoft Word, Sccm, Sql, It Service Management, Wsus, Microsoft Excel, Server Administration, Microsoft Sql Server, Print Servers, It Operations, Wds, Mac Os, Windows 8, Windows 8.1, Hyper V, Wordpress, Android, Technical Support
Certifications:
A+ Certification
Network+
Microsoft Certified Systems Administrator
Microsoft Certified Technology Specialist - Windows 7, Configuration
License C132-6253
License C132-6162
Comptia
Microsoft, License C132-6253
Microsoft, License C132-6162