Location:
10001 Friendly Rd, Houston, TX 77093
Work:
Doubletree By Hilton
Jul 2011 - May 2012
Guest Service Manager
Doubletree By Hilton
Nov 2003 - Jul 2011
Guest Service Agent
Houston Chronicle
1999 - 2004
Guest Services Supervisor
Education:
North Harris College 2003 - 2005
Associates, Associate of Arts
Skills:
Front Office, Customer Service, Property Management Systems, Micros, Hotel Management, Event Planning, Event Management, Hospitality Industry, Hospitality Management, Hotels, Hospitality, Hotel Booking, Revenue Analysis, Customer Satisfaction, Onq, Resorts, Microsoft Office, Social Media, Food and Beverage, Process Scheduler, Guest Service Management, Rooms Division, Concierge Services, Tourism, Lodging, Guest Recovery, Reservation, Delphi, Up Selling, Business Travel, Rooms Division Management