Work:
BCFS Jun 2014 to 2000
Executive Director/Administrator
Waste Management Jan 2012 to 2000
Corporate Customer Experience Manager
TruGreen
Continuous Improvement Consultant
Walmart - San Marcos, TX Oct 2013 to Jun 2014
Store Co Manager
ARAMARK Uniform Services - Burbank, CA Dec 1999 to Mar 2009
Director, Training and Development
United States Air Force - Hill AFB, UT Sep 1989 to Dec 1997
Squadron Section Commander
Education:
University of Texas - Austin, TX Jan 2006
Six Sigma Black Belt Certification
Cornell University 1999
Masters in Human Resource Management
B.S. University of Utah 1997
Business Management
B.A. Southwest Texas State University 1989
Associates in Physics
Darryl Sink and Associates - Phoenix, AZ Jan 2007
E-Learning Design Certification in Education
Skills:
Computer Skilled in Microsoft Word, Excel, PowerPoint, MS Project, MINITAB, ViSiO, iMovie, Final Cut Pro III, PlaceWare, Web Ex, Word Perfect, DOS, HTML, Paradox, Quattro Pro, Trivantis Lectora, InDesign, Captivate, Adobe Illustrator, Adobe Dreamweaver and Adobe Photoshop, WebView, SCORM, AICC Writing Experienced writing job descriptions, technical reports, technical manuals, video scripts, learning management system training courses, performance reports, commendation letters, award letters, standard operating procedures and civilian evaluations Speaking Guest Speaker for ARAMARK Uniform Services Sales Manager/General Manager Convention, Presented awards and decorations for a 600-member audience on quarterly basis. Host for various military training and development programs. Represented ARAMARK at various speaking engagements at Cornell University, National Society of Hispanic MBA events, US Hispanic Chamber of Commerce events and Central Association of Physical Plant Administrators CAPPA) events TQM Six Sigma Black Belt Certified, American Production and Inventory Control Society Member (APICS), Completed Total Quality Management Certification in Facilitator Training, Team Tools I & II & Increasing Human Effectiveness Language Spanish: Speak, Read, Write