Education:
Johnson C. Smith University - Jcsu 2011 - 2015
Bachelor of Social Work, Bachelors
Northern Nash Senior High
Skills:
Benefits Administration, Customer Satisfaction, Process Improvement, Software Documentation, Technical Support, Peoplesoft, Vendor Management, Access, Human Resources, Outlook, Customer Retention, Customer Support, Bmc Remedy, Telephone Skills, Customer Experience, Sharepoint, Training, Time Management, Bpo, Call Center Development, Insurance, Contact Centers, Defined Contribution