Position:
Fiber Customer Support Analyst at Verizon, Facebook Admin at Ultimate Gamers Realm, Facebook Admin at Tech Realm
Work:
Verizon
- Silver spring, Maryland since Mar 2013
Fiber Customer Support Analyst
Ultimate Gamers Realm
- Home since Mar 2013
Facebook Admin
Tech Realm
- Home since Feb 2013
Facebook Admin
Bioware
- Austin, Texas Area Jun 2012 - Jul 2012
End game QA Tester
Grand Canyon University
- Tempe Feb 2012 - May 2012
Tech support level 1
AT&T (ASAP Staffing)
- Mesa AZ Jan 2010 - Feb 2012
Tier 2 Tech support agent
AT&T (The plus group)
- Mesa AZ Nov 2008 - Aug 2010
Tier 2 Tech support agent
Dark Humours Entertainment
- Tempe AZ Oct 2008 - Jan 2010
Audio Designer
Skymall
- Phoenix AZ Sep 2009 - Dec 2009
Customer Service,Sales, Ventures agent
D3 publisher of America
- Tempe AZ Apr 2007 - Jul 2008
QA tester
Creative Consumer Research
- Tempe AZ Oct 2005 - May 2006
Market research agent
ECOM
- Jacksonville, North Carolina Area Sep 2003 - May 2005
Sales/Lead agent
Education:
Collins College 2005 - 2008
Bachelor of the Arts, Video game design
Skills:
Video Game Design, Customer Service, Audio, Video Games, Testing, Game Design, Flash, Photoshop, 3D Studio Max, Windows, Microsoft Office, Video, Illustrator, Writing, Word, Art, PowerPoint, Excel, Graphic Design, Outlook, Quality Assurance, Customer Relations, Documentation, Sound Forge, Test Planning, Visual Basic, Sound, Adobe Creative Suite, After Effects, User Acceptance Testing, Pre-sales Technical Support, Help Desk Management, Troubleshooting, Databases, Video Editing, Mac OS X, iPhone, Animation, Visio, Graphics, Game Development, C++, Final Cut Pro, Pro Tools, Unreal Engine 3, Unreal Editor, Java, Adobe Acrobat, Sound Design
Interests:
Video game design, Audio Design, QA testing
