Industry:
Information Technology And Services
Work:
Field Solutions
It Technician
Compucom
Apr 2011 - Oct 2013
It Support Technician
Ibex | Global
Apr 2007 - Apr 2011
Help Desk and It
Education:
West Virginia University Institute of Technology 2008 - 2012
Bachelors
West Virginia Junior College Charleston Campus 2010 - 2012
Associates, Associate of Arts
First Baptist Christian School 1987 - 1999
Skills:
Technical Support, Computer Hardware, Troubleshooting, Windows Server, Servers, Help Desk Support, Customer Service, Microsoft Office, Software Installation, Windows, Active Directory, Laptops, Hardware, Network Administration, Printers, A+ Certified, Routers, Windows 7, Remote Desktop, Access, Dhcp, Dns, Tcp/Ip, Software Documentation, Security, Customer Relations, Customer Satisfaction, Microsoft Excel, Hardware Support, Networking, Computer Repair, Data Entry, Microsoft Technologies, Group Policy, Html, Disaster Recovery, Wireless Networking, Operating Systems, Cabling, Workstations, It Service Management, Antivirus, Windows Network Administration, Windows Server 2008, Windows Server 2003, Problem Solving, Desktop Support, Excel, Documentation
Interests:
New Technologies
Baseball
Fishing
Investing
Certifications:
Dell_Dosd_Blade_Certification
Dell_Dosd_Desktop Certification
Dell_Dosd_Laptop Certification
Dell_Dosd_Poweredge_Certificat...
License Pl72004209
License 9970004678
A+
Dell
Hp, License Pl72004209
Lenovo, License 9970004678
Comptia
Hp_Servicing Hp Commercial Desktops, Workstations and Notebooks For Onsite Technicians
Lenovo_Awsp - Rdd08 Lenovo Desktop Systems Hardware Service Training
Lenovo_Awsp - Rtd08 Lenovo Notebook Systems Hardware Service Training
Lenovo_Awsp - Rtt08 Thinkpad Tablet Systems Hardware Service Training