Brian R Blass, 412535 Tanager Dr NE APT 4, Cedar Rapids, IA 52402

2048 9Th Street Pl, Coralville, IA 52241

Aviation & Aerospace

Rockwell Collins Apr 2016 - Nov 2018
Senior Business Process Analyst Collins Aerospace Apr 2016 - Nov 2018
Principal Business Process Analyst Rockwell Collins Oct 2014 - Apr 2016
Service Delivery Lead - It Deskside Services Kirkwood Community College Jun 2014 - Oct 2014
Customer Support Services Manager Kirkwood Community College Nov 2010 - Jun 2014
Desktop Support Manager Kirkwood Community College Jun 2013 - Dec 2013
Adjunct Faculty - Business and Information Technology Kirkwood Community College Jan 2010 - Nov 2010
Windows System Administrator Kirkwood Community College Jul 2007 - Dec 2009
Systems Support Technician Kirkwood Community College Jun 2006 - Jun 2007
Desktop Support Specialist Mci Corporation Sep 2005 - Feb 2006
Global Operations Support Team Mci Corporation Jan 2004 - Sep 2005
Lan Technician

Mount Mercy University 2019 - 2021
Master of Business Administration, Masters, Human Resources Management Mount Mercy University 2013 - 2015
Bachelors, Business Administration, Management, Business Administration and Management, Human Resources Management Kirkwood Community College 2011 - 2013
Associates, Associate of Arts, Liberal Arts, Humanities, General Studies

Troubleshooting, Technical Support, Computer Hardware, System Administration, Microsoft Office, Leadership, Customer Service, Sccm, Windows, Windows 7, Servers, Call Centers, Management, Higher Education, Process Improvement, Software Documentation, Training, Active Directory, Outlook, Information Technology, Sharepoint, Help Desk Support, Project Management, Research, Staff Development, Printers, Software Installation, Analysis, Operating Systems, Hardware, Team Leadership, Educational Technology, Teamwork, Project Planning, Microsoft Exchange, Access, Team Building, Cross Functional Team Leadership, Visio, It Service Management, Itil, College Teaching, Employee Engagement, Hiring Employees, Hiring Practices, Talent Management, Business Strategy, Employee Training, Strategic Leadership, Business Analysis

Children
Economic Empowerment
Civil Rights and Social Action
Education
Environment
Poverty Alleviation
Science and Technology
Human Rights
Arts and Culture
Health

Itil 2011 Foundations Coursework
Itil 2011 Foundations
Simplilearn, License 218344
Axelos Global Best Practice, License Gr750273190Bb
License 218344
License Gr750273190Bb

Cedar Rapids, IA

Higher Education