Position:
Director Critical Claims at Puget Sound Workers' Compensation Trust
Work:
Puget Sound Workers' Compensation Trust
- Renton, Washington
Director Critical Claims
Puget Sound Workers' Compensation Trust
- Renton, Washington 2012 - 2012
Quality Control Director
Puget Sound Workers' Compensation Trust
- Renton, Washington Jun 1996 - Apr 2012
Claim Unit Director
Johnson & Culberson
- Seattle, Washington Apr 1992 - Jun 1996
Team Leader/Supervisor
Education:
Insurance Institute of America 1996 - 2012
Associate in Claims (AIC), Associate in Loss Control Management (ALCM), CPCU Designation course work in progres - Seven courses completed.
Washington State University 1979 - 1983
BA, Business Administration
Skills:
Claims Management, Public Speaking, Private Investigations, Strategic Planning, Insurance, Case Managment, Claim, Staff Development, Customer Service, Coaching, Leadership, Microsoft Office, Risk Management, Outlook, Teaching, Microsoft Excel, Program Management, Microsoft Word, Healthcare, Casualty, Human Resources, Management
Honor & Awards:
Most recently I served as the Self-Insured Employer Representative on the Department of Labor and industries Liaison Committee working with Department of LNI personnel to resolve issues and concerns of the self-insured community.
A noteworthy accomplishment this past year was the development and release of a paperless SIF-2; which cleared the way for web-based electronic claim filing providing real time notification of injury claims allowing for immediate claim management actions and timely delivery of benefits.