Bryan Stapleton resumes & CV records
Resumes

Senior Manager, Member Support
Location:
405 Howard St, San Francisco, CA 94105
Industry:
Consumer Services
Work:
Credit Karma
Senior Manager, Member Support Affirm, Inc. Dec 2018 - Mar 2019
Senior Vendor Manager Fitbit Feb 1, 2014 - Dec 2018
Senior Manager - Contact Center Operations at Fitbit Zynga Feb 2013 - Jan 2014
Director - Community and Cs Operations Zynga May 2012 - Feb 2013
Senior Manager Cs Operations Zynga Sep 2010 - May 2012
Customer Service Manager Sli Systems Jan 2009 - Oct 2010
Customer Success Manager Ingenio Sep 2002 - Sep 2008
Manager of Customer Services Telstra Dec 1999 - Sep 2002
Billing Analyst Oracle Nov 1998 - Dec 1999
Customer Service Representative
Senior Manager, Member Support Affirm, Inc. Dec 2018 - Mar 2019
Senior Vendor Manager Fitbit Feb 1, 2014 - Dec 2018
Senior Manager - Contact Center Operations at Fitbit Zynga Feb 2013 - Jan 2014
Director - Community and Cs Operations Zynga May 2012 - Feb 2013
Senior Manager Cs Operations Zynga Sep 2010 - May 2012
Customer Service Manager Sli Systems Jan 2009 - Oct 2010
Customer Success Manager Ingenio Sep 2002 - Sep 2008
Manager of Customer Services Telstra Dec 1999 - Sep 2002
Billing Analyst Oracle Nov 1998 - Dec 1999
Customer Service Representative
Education:
Academy of Art University 1994 - 1994
Skills:
Management, Customer Satisfaction, Salesforce.com, Customer Service, Product Management, Analytics, Strategy, Team Management, Training, Technical Support, Cross Functional Team Leadership, Customer Experience, Team Building, Team Leadership, Call Centers, Start Ups, Microsoft Office, Mmorpg, Strategic Partnerships, Community Management, Saas, Email Marketing, Customer Retention, Account Management, Social Games, Social Media, Crm, Customer Support, Vendor Management, Online Gaming, E Commerce, Time Management, Analysis, Call Center, Mobile Devices, Recruiting, Customer Service Management, Seo, Telecommunications, Consumer Electronics, Mobile Games, Cross Functional Team Building, Strategic Planning, Leadership, Operations Management, Business Process Improvement, Project Management, Outsourcing, Siebel, Microsoft Excel, Community Support, Net Promoter Score, Mmo, Community Sites
