Carl Monaco resumes & CV records
Resumes
Production Support Mgr, Assistant Vice President
Location:
5 Truman Dr, North Easton, MA 02356
Industry:
Information Technology And Services
Work:
RBS Citizens Group
- East Providence, RI since Sep 2011
Multi-Platform Service Delivery Manager MARSH & MCLENNAN COMPANIES Apr 2007 - Apr 2009
Production Shift Manager Investors Bank and Trust Feb 2005 - Apr 2007
Operations Manager American Student Assistance Apr 2001 - Nov 2004
Data Center Manager The Stop & Shop Company Inc. Feb 1988 - Apr 2001
Production Shift Supervisor
Multi-Platform Service Delivery Manager MARSH & MCLENNAN COMPANIES Apr 2007 - Apr 2009
Production Shift Manager Investors Bank and Trust Feb 2005 - Apr 2007
Operations Manager American Student Assistance Apr 2001 - Nov 2004
Data Center Manager The Stop & Shop Company Inc. Feb 1988 - Apr 2001
Production Shift Supervisor
Education:
Northeastern University 2004 - 2008
Associate of Science (AS), Computer Science
Associate of Science (AS), Computer Science
Skills:
Disaster Recovery, Itil, Sdlc, Process Improvement, It Service Management, Data Center, Business Analysis, Networking, Vendor Management, Management, Project Management, Change Management, Servers, Service Delivery, System Administration, Business Process, Leadership, Software Documentation, Crm, It Management, Incident Management, Visio, Information Technology, Project Planning, Customer Service, Program Management, Testing, Security, Microsoft Office, Windows, Budgets, Team Building, Problem Solving, Customer Relations, Budgeting, Access, Strategic Planning, Team Leadership, Vendor Relations, Coaching, Requirements Analysis, Infrastructure, Operations Management, Documentation, Excel, Word, Quality Assurance, Powerpoint, Data Analysis, Outlook
Interests:
Exercise
Sweepstakes
Home Improvement
Shooting
Reading
Gourmet Cooking
Sports
Golf
Home Decoration
Cooking
Cruises
Outdoors
Electronics
Crafts
Fitness
Music
Family Values
Movies
Christianity
Kids
Diet
Travel
Investing
Traveling
International Traavel
Sweepstakes
Home Improvement
Shooting
Reading
Gourmet Cooking
Sports
Golf
Home Decoration
Cooking
Cruises
Outdoors
Electronics
Crafts
Fitness
Music
Family Values
Movies
Christianity
Kids
Diet
Travel
Investing
Traveling
International Traavel
Languages:
English
Certifications:
License Gr750029043Cm
Dale Carnegie
Itil Service Management
Lean Practitoners Bootcamp
Agile Expert Certificate of Proficiency
Dale Carnegie
Itil Service Management
Lean Practitoners Bootcamp
Agile Expert Certificate of Proficiency
Carl Monaco
Service Delivery Manager At Citizens Bank
Location:
Greater Boston Area
Industry:
Information Technology and Services
Carl Monaco - North Easton, MA
Work:
Citizens Bank 2011 to 2000
Technology Service Delivery / Incident Manager Citizens Bank - East Providence, RI 2010 to 2011
IT Operations Analyst (Consultant) MARSH & MCLENNAN COMPANIES - Franklin, MA 2007 to 2009
Project Lead/Service Manager INVESTORS BANK AND TRUST 2005 to 2007
Change/Incident Manager Data Center Manager 2001 to 2004
AMERICAN STUDENT ASSISTANCE STOP & SHOP COMPANIES, INC 1988 to 2001
Production Shift Supervisor
Technology Service Delivery / Incident Manager Citizens Bank - East Providence, RI 2010 to 2011
IT Operations Analyst (Consultant) MARSH & MCLENNAN COMPANIES - Franklin, MA 2007 to 2009
Project Lead/Service Manager INVESTORS BANK AND TRUST 2005 to 2007
Change/Incident Manager Data Center Manager 2001 to 2004
AMERICAN STUDENT ASSISTANCE STOP & SHOP COMPANIES, INC 1988 to 2001
Production Shift Supervisor
Education:
Computer Associates 2012 to 2012
Certification in ITIL Service Management Northeastern University - Boston, MA 1996 to 1998
AS in Computer Science Dale Carnegie
Certification in ITIL Service Management Northeastern University - Boston, MA 1996 to 1998
AS in Computer Science Dale Carnegie