Work:
NC Dept of Public Instruction Mar 2007 to Oct 2012
Customer Support Analyst
Johnston County Board of Education - Smithfield, NC Aug 1997 to Mar 2007
Data Manager West Johnston High
Education:
South High - South Glens Falls, NY 1980 to 1984
Diploma in Business and Technology
Saratoga Vocational Technical - Saratoga, NY 1984
Certificate
Skills:
Problem Solver, Team positive employee, self motiv Skilled - 14 years and 3 months SQL+ Beginner - 3 years and 5 months Application Support Expert - 4 years and 0 months Technology Support Expert - 4 years and 2 months Customer Service Expert - 4 years and 3 months Application Testing Skilled - 4 years and 3 months Expert - 4 years and 6 months Spread Sheet Skilled - 5 years and 0 months Word Processing Skilled - 15 years and 0 months Adding Machine Skilled - 10 years and 0 months Word, Excel,Powerpoint Skilled - 15 years and 0 months Incident Resolution Expert - 14 years and 0 months File management Expert - 15 years and 0 months Process incoming mail Skilled - 5 years and 0 months Communication skills verbal and written Expert - 15 years and 0 months Compose written communications Expert - 15 years and 0 months Examination/ Analyzation of documents Skilled - 15 years and 0 months