Work:
Worth Ross Management Co., Aamc
Evening Concierge Manager
Firstservice Residential Texas
Aug 2017 - Apr 2019
Rooms Controller
Firstservice Residential Texas
Mar 2016 - Aug 2017
Rooms Controller; Residential Services
Hotel Metro
Aug 2013 - Feb 2016
Director of Rooms
Riverwalk Boat Tours Rentals
Apr 2012 - Oct 2013
Assistant Food and Beverage Manager
Hotel Metro
Oct 2012 - Aug 2013
Night Audit Manager
Brookfield Suites Hotel & Convention Center
Aug 2009 - Sep 2012
Front Desk Supervisor; Night Auditor
Education:
Trailhead By Salesforce 2018
University of Wisconsin - Stout 2014 - 2015
Bachelors, Bachelor of Science, Management, Business Management
Waukesha County Technical College 2010 - 2012
Associates, Applied Science, Management
Catholic Memorial High School 2003 - 2007
Skills:
Ihotelier/Travelclick, Visual Matrix Pms, Rooms Division, Guest Service Management, Hotels, Food and Beverage, Customer Service, Hospitality, Micros, Hotel Management, Inventory Management, Property Management Systems, Microsoft Office, Pos, Leadership, Hospitality Industry, Front Office, Management, Time Management, Epitome Pms, Problem Solving, Purchasing, Training, Outlook, Customer Satisfaction, Teamwork, Aloha Pos, Aldelo Pms, Restaurant Management, Hospitality Management, Revenue Analysis, Employee Relations, Customer Relationship Management, Sales Process, Supply Chain Management, Project Management, Data Analysis, Forecasting, Statistical Data Analysis, Business To Business, Yield Management, Database Administration, Social Media, Data Entry, Data Management, Direct Sales, Budgeting, Software As A Service, Microsoft Outlook, Team Leadership, Organizational Leadership, Salesforce.com Administration
Interests:
Social Services
Hospitality Operations
Poverty Alleviation
Disaster and Humanitarian Relief
Hotel Management
Restaurant Management
Certifications:
Servsafe
Responsible Beverage Service
License 8941422
National Restaurant Association Education Foundation, License 8941422
Wisconsin Technical College System
