Cathy P Bauer, 65278 Kimball St, Kannapolis, NC 28081

Medical Receptionist / Medical Records at American Health Network

Columbus, Ohio

Medical Practice

American Health Network - Columbus, Ohio Area since Jan 2013
Medical Receptionist / Medical Records Ohio ENT - Columbus, Ohio Mar 2011 - Dec 2012
Central Scheduling - Scheduler Value City Department Stores Mar 1999 - Jun 2008
Executive Regional Administrative Assistant / Administrator A Classic Touch Salon Mar 1998 - Dec 1999
Receptionist Value City Department Stores Jun 1991 - Mar 1999
Office Assistant / Customer Service

The Ohio State University 1991 - 1993
Grove City High School 1988 - 1991
H.S. Diploma, College Prep Courses

Centricity Physician Office Practice Management 2004 (medical scheduling), Microsoft Windows 95, 98, XP, Vista, and Windows7, Microsoft Office 2000 & 2007 Word, Excel, PowerPoint, Publisher, Access, Outlook Email / Calendar, Company Intranet, KRONOS, AS400, Microstrategy, Travel Solutions EZGO travel planning site, Web page creations, Advanced Internet research, Proven ability to quickly learn new software, Calendars, Outlook, Microsoft Publisher, IBM iSeries, Microsoft Word, Process Scheduler, NextGen

I am currently hosting a website created to keep the Post VC Group connected and informed. The website is called "Life After VC 2008" and can be visited at the web address below. www.lifeaftervc2008.weebly.com I enjoy creating websites, blogs, memorial sites, newsletters, flyers, video CD / DVD's, etc. I am a advance user of many computer programs. I love to learn new software and applications that I can use to further my future career opportunities.

Accomplishments * Attended the “FISH” Customer Service Training seminar. * Transitioned the stores to the use of the email system for replying to request /information. * Updated/Revised Corporate SOP’s to be more user friendly-Safe Audits, Monthly Self Audits, Monthly Safety Inspections * Created emailable forms to use for corporate requests to ensure a faster response time vs. the fax machine /US mail. This in return saved the company cost (I.e. paper, toner, phone line cost /minute for each page of a fax, US postage). * Daily Front End Programs – Created log & track results on a daily basis (percentage vs. the goals) * Company Intranet/Survey Site abilities – . * Created Physician Protocol Reference to ensure consistency within the practice

Microsoft Excel

United States