Chris Mccaleb resumes & CV records
Resumes

It Director
Location:
Atlanta, GA
Industry:
Information Technology And Services
Work:
Georgia Association of Realtors
It Director Insight Global Sep 2011 - Sep 2014
Service Desk Manager Sapient Nov 2003 - Sep 2011
It Specialist Sapient 2003 - 2007
Senior Associate, I.t Snr Denton 2002 - 2003
Audio and Visual Technician Sapient 2000 - 2002
Associate, I.t Hecklers Online 1996 - 2000
Creative Director
It Director Insight Global Sep 2011 - Sep 2014
Service Desk Manager Sapient Nov 2003 - Sep 2011
It Specialist Sapient 2003 - 2007
Senior Associate, I.t Snr Denton 2002 - 2003
Audio and Visual Technician Sapient 2000 - 2002
Associate, I.t Hecklers Online 1996 - 2000
Creative Director
Education:
The University of Alabama 1988 - 1992
Bachelors, Bachelor of Arts, Communications
Bachelors, Bachelor of Arts, Communications
Skills:
Active Directory, Servers, Vmware, Troubleshooting, Server Administration, Information Technology, Windows Server, Backup Exec, Vpn, It Operations, Help Desk Support, Hardware, Cisco Technologies, Storage, Software Installation

Director Customer Experience
Location:
615 south Dupont Hwy, Dover, DE 19901
Industry:
Executive Office
Work:
Cpo Commerce, Inc.
Director Customer Experience Omnimax International, Inc. Oct 2013 - Apr 2018
Vice President - Customer Care at Euramax International, Inc Omnimax International, Inc. Mar 2012 - Sep 2013
Director - North America Customer Care Level 3 Communications Jun 2006 - Nov 2011
Director, Customer Operations, Business Markets Prior Experience Apr 2000 - Aug 2005
Various Leadership Roles
Director Customer Experience Omnimax International, Inc. Oct 2013 - Apr 2018
Vice President - Customer Care at Euramax International, Inc Omnimax International, Inc. Mar 2012 - Sep 2013
Director - North America Customer Care Level 3 Communications Jun 2006 - Nov 2011
Director, Customer Operations, Business Markets Prior Experience Apr 2000 - Aug 2005
Various Leadership Roles
Education:
Jackson Christian School
Auburn University
Bachelors, Bachelor of Science, Finance
Auburn University
Bachelors, Bachelor of Science, Finance
Skills:
Leadership, Customer Retention, Account Management, Lifecycle Management, Change Management, Continuous Improvement, Sales Operations, Forecasting, Budget Administration, Human Capital Management, Program Management, Project Management, High Performance Teams, Lean Six Sigma, Customer Relationship Management, Employee Retention, Performance Management, Strategic Planning and Execution, Customer Escalation Management, Data Analysis, Voice of the Customer, Cost Management, Profitability Improvement, Business Process Improvement, Strategy, Customer Experience Executive, Customer Service Delivery and Assurance, Business Transformation and Turnarounds, Business Operations Leadership, C Level Engagement, Financial Management and Planning, Internal Relationship Building and Development, External Relationship Building and Development, Resource Deployment and Optimization, Business Process Development and Management, Customer Touchpoint Program Development and Implementation, Quality and Compliance, Cross Function and Remote Leadership, Employee Engagement Improvement, Customer Communications Transformation, Contract Management and Negotiation, Organization Rebranding, Human Resources and Recruitment, Contact Centers, Team Building, Training
Interests:
Economic Empowerment
Politics
Human Rights
Animal Welfare
Arts and Culture
Politics
Human Rights
Animal Welfare
Arts and Culture
Languages:
English
French
French
