Christine D Kaatz, 59Scottsdale, AZ

Fountain Hills, AZ

Construction

Blackball Coatings
Owner and Estimator T&C Construction Apr 2015 - Oct 2015
Sales, Estimator, Designer Precision Countertops Feb 2013 - Apr 2015
Senior Project Estimator and Natural Stone Speacialist Navy Federal Credit Union Jun 2012 - Aug 2012
Bank Teller Precision Tile & Stone Nov 2008 - Dec 2009
Senior Project Manager and Estimator Arizona Tile Sep 2006 - Aug 2007
Designer

Stained Glass Artist, Acrylic Painting, Natural Stone Specialist, Surfing, Jewelry Making, Clay Scultpting/Throwing Wheel, Interior Design, Project Management, Construction, Contract Management, Process Scheduler, Project Planning

English
Spanish

California State Board Licensed Esthetician

12415 Via north, Fountain Hills, AZ

Information Technology And Services

Department Budget Planning and Management, Cross Organizational Program Management, Departmental Project Planning and Management, All Aspects of the Software Development Lifecycle, All Aspects of the Telecommunications Bss/Oss Model, All Aspects of Support of Complex and Interdependent Production Systems, Program Management, Sdlc, Telecommunications, Team Building, Project Planning, Business Process, It Service Management, Data Center, Itil, Service Delivery, Process Improvement, Vendor Management, Project Management, Budgets, Change Management, Business Analysis, Disaster Recovery, Enterprise Architecture, Strategy, Leadership, Troubleshooting, Software Development, Technical Support, Management, Software Development Life Cycle, Enterprise Software, Training, Software Documentation, Process Engineering, Information Technology, Visio, Cross Functional Team Leadership, Business Process Improvement

T-Mobile, USA Nov 2009 to Present
Senior Manager, Billing Operations Russell Investment Group - Tacoma, WA Feb 2007 to Nov 2009
IT Service Manager / Product Owner T-Mobile, USA - Bothell, WA Jan 2004 to Jan 2007
Senior Manager, Data Center Operations T-Mobile IT Disaster Recovery Jan 2001 to Jan 2004
Disaster Recovery Lead VoiceStream Wireless - Bothell, WA Aug 2000 to Jan 2001
Project Manager SAFECO Insurance Company - Seattle, WA 1992 to 2000
Systems Manager

Northwest University May 2006
MBA Disaster Recovery Institute Jan 2006
Certificate in IT Service Management University of Washington 1997
Modeling and Design Boeing Computer Services / Seattle Pacific University 1989 to 1990
Business Washington State University 1983 to 1985
General studies

Kent, Washington

Information Technology and Services

• Team building, including role and function development and maturation, • Department budget planning and management (Capex / Opex), • Leadership development and coaching, periodic reviews and career planning, • Cross-organizational program management, • Departmental project planning and management, • Vendor and Service Provider management, all aspects, • All aspects of the Software Development Lifecycle (SDLC), • All aspects of the Telecommunications BSS/OSS model, • All aspects of support of complex and interdependent production systems, • Complex planning, coordination, problem solving, decision making skills, Program Management, SDLC, Telecommunications, Team Building, Project Planning