Industry:
Information Technology And Services
Work:
City of Pittsburgh, Innovation & Performance
Dec 2016 - Jan 2020
Network Administrator 2
Allegheny Intermediate Unit
2006 - 2015
Technology Specialist
Special Kids Network
2006 - 2006
Office Manager
Chromalloy
2004 - 2005
Logistics Specialist
Worldcom
1998 - 2003
Senior Business Analyst
Intermedia Communications
1996 - 1998
Business Analyst
Paradyne Technologies
1990 - 1996
Programmer and Analyst
Education:
University of Pittsburgh
Robert Morris University
Bachelors, Computer Information Systems
Skills:
Customer Service, Management, Program Management, Leadership, Strategic Planning, Microsoft Office, Public Speaking, Crm, Business Analysis, Customer Relationship Management, Social Media, Microsoft Excel, Microsoft Word, Technical Support, Training, Research, Project Management, It Management, English, Teaching, Customer Support, Network Administration, Call Centers, Lean Six Sigma Black Belt, Amdocs Clarify, Needs Analysis, Requirements Gathering, Application Development, Tqm, Iso 9000, Crystal Reports, Sccm, Lamp, Information Technology, Customer Engagement, Ivr, Windows, Easytrieve, Lean Six Sigma, Sql
Certifications:
Lean Sig Sigma Black Belt Candidate
Comptia A+ (It Technician)
Comptia Network+ (2009 Edition)