Kay Sullivan resumes & CV records
Resumes
Kay Sullivan - Ocala, FL
Work:
Bank of America - Ocala, FL Jan 2011 to Jun 2012
Assistant Banking Center Manager AT&T Mobility, Uverse TV & High Speed Internet - Ocala, FL Sep 2001 to Dec 2010
Area Manager Fayetteville Call center Aug 2001 to Sep 2001
GSM Retention Team Manager BellSouth Mobility - Macon, GA May 1993 to Sep 2001
Assistant Manager Customer Operations Greater Macon Chamber Of Commerce - Macon, GA Apr 1992 to May 1993
Executive Assistant / Office Manager The Macon Telegraph - Macon, GA Jan 1987 to Apr 1992
Telemarketing Sales / Direct Mail Supervisor
Assistant Banking Center Manager AT&T Mobility, Uverse TV & High Speed Internet - Ocala, FL Sep 2001 to Dec 2010
Area Manager Fayetteville Call center Aug 2001 to Sep 2001
GSM Retention Team Manager BellSouth Mobility - Macon, GA May 1993 to Sep 2001
Assistant Manager Customer Operations Greater Macon Chamber Of Commerce - Macon, GA Apr 1992 to May 1993
Executive Assistant / Office Manager The Macon Telegraph - Macon, GA Jan 1987 to Apr 1992
Telemarketing Sales / Direct Mail Supervisor
Education:
Gordon College - Barnesville, GA 1981
Criminal Justice Upson County Technical College - Thomaston, GA 1977
Vocational in Accounting Emory University - Atlanta, GA 1975
Certificate of Completion in Journalism
Criminal Justice Upson County Technical College - Thomaston, GA 1977
Vocational in Accounting Emory University - Atlanta, GA 1975
Certificate of Completion in Journalism
Skills:
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Coordination - Adjusting actions in relation to others' actions.