Position:
General Manager at Lumiere Hotel Telluride
Work:
Lumiere Hotel Telluride
- Telluride, Colorado since Mar 2012
General Manager
Vista Caballo
- Colorado Mar 2011 - Feb 2012
Global Development Director
Unusual & Unique Hotels
Apr 2010 - Mar 2011
VP Americas & Hotel Consultant
Six Senses Resorts & Spas
Sep 2010 - Nov 2010
Consultant Zighy Bay, Oman
21c Museum Hotel
Mar 2008 - Feb 2010
General Manager & Marketing Director
Dunton Hot Springs Resort & Spa
2003 - 2008
General Manager & Director of Sales, Marketing & PR
Wilson Fleming Marketing Agency
2002 - 2003
New Business Development Director
MaST International Plc
2001 - 2002
Key Account Management & Marketing
Forte UK
1997 - 2001
Front of House Operations
Education:
Bournemouth University 1994 - 1996
BA, Media Production & Marketing
Royal School for Girls
Skills:
Marketing Strategy, Sales Management, Operations Management, Customer Service, Customer Experience, Customer Relations, Team Leadership, Team Building, Team Spirit, Social Media Marketing, Marketing Communications, Business Strategy, New Business Development, Employee Relations, Connectivity, Community Relations, Community Outreach, Community Development, Brand Awareness, Hospitality Management, Travel, Experiential Learning, Leadership Development, Hotel Management, Resort Development, Training & Development, SEO, Strategic Planning, Service Excellence, Brand Standards, Resorts, Event Management, Event Planning, Hotels
Interests:
Travel, Adventure, Cultural pursuits, Food & Wine, Unusual & Unique Hotels of The World, Uncommon experiences, Road-trips, Yoga, Connections,
Honor & Awards:
21c Museum Hotel just Voted Best United States Hotel in “Condé Nast Travelers Top 100 Readers Choice Awards 2009.”
21c Awarded “Condé Nast Travelers GOLD for the World’s best places to stay” 2009
Dunton Hot Springs voted top resort Trip Advisor.