Claudia Batres resumes & CV records
Resumes
Noc Supervisor Mes
Location:
7381 East Ave, Hanover Park, IL 60133
Industry:
Telecommunications
Work:
Comcast Business
Noc Supervisor Mes Comcast Business Apr 8, 2018 - Aug 2019
Managed Services Escalations Comcast Business Apr 2014 - Apr 2018
National Enterprise Support Representative Comcast Jan 1, 2006 - Jan 1, 2011
Customer Service Representative
Noc Supervisor Mes Comcast Business Apr 8, 2018 - Aug 2019
Managed Services Escalations Comcast Business Apr 2014 - Apr 2018
National Enterprise Support Representative Comcast Jan 1, 2006 - Jan 1, 2011
Customer Service Representative
Education:
Elgin Community College
Skills:
Telecommunications, Troubleshooting, Call Centers, Telephony, Customer Satisfaction, Customer Service, Voip, Broadband, Wireless, Ip, Call Center, Customer Retention, T1, Networking, Team Leadership, Contact Centers, Computer Network Operations, Technical Support, Provisioning, Tcp/Ip, Account Management, Ethernet, Wireless Networking, Avaya, Fiber Optics, Internet Protocol, Escalation, Bmc Remedy, Voice Mail, Avaya Technologies, Wireless Technologies, Voice Over Ip, Managed Services, Team Building, Customer Experience, Training, Ciena, Microsoft Office, Leadership, Management, Time Management, Microsoft Word, Microsoft Excel
Languages:
Spanish
English
English